Rule #1 of Twitter use – be helpful – right?  Does that make sense to you?  Absolutely.  Can you screw up your implementation of Rule #1 and ruin your Twitter presence?  Absolutely.    By the way, this rule applies to all forms of social media.

Let’s look at the idea of sharing in the context of two questions:

  • What to share
  • How to share

Automated social media – efficiency versus effectiveness

Megaphone by Kimba Howard on FlickrYou can automate parts of your social media presence.  ReTweet buttons are a simple example:  two clicks and you’ve Tweeted a useful link instead of typing it all out.  You can even set up automated Tweets, similar to E-Mail autoresponders.  Similar examples apply to other social media tools.

{ 9 comments }

How Mobile Apps Can Inspire Website Design

September 1, 2010

Share There’s a really good reason people love apps, and in particular applications from brands. They are often streamlined and simple versions of a company’s website or serve a specific purpose. There’s no annoying copy in marketing speak, no flash banners slowing down the page load, no pop-ups and, often, no confusion on where to [...]

View Comments Keep Reading Here

The Fun Of Strategic Thinking And Planning

August 30, 2010

Share There’s a 96-inch long white board in my office. It is where I collect my thoughts for specific projects as I’m writing, planning or producing them. It is currently full of lists and reminders for a client’s digital marketing and social media strategic plan. I go through notes from client meetings, make lists of [...]

View Comments Keep Reading Here

WANTED: Thought Fire-Starters And Status Quo Questioners

August 27, 2010

Share Would you like to be a regular blogger at Social Media Explorer? I’m taking suggestions (not applicants … it’s not a job) and nominees for smart thinkers, status-quo challengers, tool reviewers and people who understand social media marketing better be about business or you’ll be flipping burgers soon. I want to share this platform [...]

View Comments Keep Reading Here

Viralheat Makes More Social Media Monitoring Free

August 25, 2010

Share In February, we talked about social media monitoring newcomer Viralheat and how they were lowering the barrier to entry for social media monitoring by offering quality results at lower-than-typical prices. Now the rising start-up is doing even more to shake up the monitoring landscape by offering a top layer of monitoring results through its [...]

View Comments Keep Reading Here

The Problem With Empowering The Customer

August 23, 2010

Share My friend Edward Boches had a crappy experience at a Marriott Hotel last week. Like any good content producer, he blogged about it. Social media more than any other communications mechanism before has done more for placing market control back in the hands of the consumer. The barrier to entry to the web is [...]

View Comments Keep Reading Here

How To Comment Without Selling

August 20, 2010

Share Someone asked me a question about blog commenting recently that I thought peculiar. It’s a question that many brands, marketers and public relations folks have asked, for sure. But for whatever reason, the question just seemed odd to me. The person asked: “What is the best way for a corporation to comment on a [...]

View Comments Keep Reading Here

Understanding And Implementing Social CRM

August 17, 2010

Share There’s lots of buzz around “social CRM” software, strategies and programs these days. It’s getting the kind of play “social business” did about this time last year when the analysts at Forrester jumped ship for Altimeter and Dachis. They had to invent new phrases to sell their services to the C-Suite. If you don’t [...]

View Comments Keep Reading Here

The Paradox Of Social Media Tools

August 16, 2010

Share For the better part of the last five years, companies, agencies, consultants and managers have been sifting through all sorts of different platforms, softwares and programs, looking for that one social media tool that will solve their company’s or client’s problem. I have personally wasted about 57 aggregate days of my life sitting through [...]

View Comments Keep Reading Here

How To Drive Tweets With Your Presentations

August 11, 2010

Share I joke that Dan Zarrella has too much time on his hands. The “social media scientist” has been researching the social behaviors behind many social media tools long before HubSpot noticed and gobbled him up. The insights that he’s produced from that research over the years has been a mixed batch of awesomeness that [...]

View Comments Keep Reading Here

Checking In With Whrrl … At Whrrl

August 9, 2010

Share If you subscribe to my monthly newsletter, you know when it comes to location-based services, I’m quite partial to Whrrl. Unlike Foursquare or Gowalla, there’s more to Whrrl than checking in and getting coupons. Whrrl allows you to annotate your visit with notes, images and more to create virtual scrapbooks of your event or [...]

View Comments Keep Reading Here
Social Media Policy Templates - Social Media Policies Toolkit

Highlights & Honors

  • Top 10 Social Media Blogs
  • Featured in Alltop