If there’s one thing I’ve done well professionally through the years is network. A year ago, no one in the social media space, or among national thought leaders on public relations (the basis of my professional discipline) knew who the hell I was. Two years ago, no one in the Louisville market did. Granted, much [...]

There’s a lot of theoretical chatter online these days about building online communities. The people that are actually doing it are few and far between it seems. This week, I kick off the strategic and technical planning for an online community, so I’m moving from philosopher to doer in this space. It certainly feels good [...]

Rupp Arena is a geographic and social icon in the state of Kentucky. Not only is it home to the University of Kentucky’s men’s basketball team, arguably the most worshiped group of 13 or so dudes this side of Gethsemane, but it’s where wide-eyed young hillbillies catch little glimpses of the big, wide world by [...]

This entry in our ongoing exploration of social media measurement firms focuses on Collective Intellect of Boulder, Colo. The firm, which began by providing monitoring and intelligence to financial firms, has evolved into a player in the marketplace of social media intelligence gathering. Using a combination of self-serve dashboard facilitation and human analysis and insight [...]

The day I took the time to sit down and learn RSS and RSS feeds changed my life. No, there weren’t angelic choruses accompanying beams of light breaking through Moses-like parts in the ceiling. But converting to feeds as a web hyper-user literally trimmed an hour and a half to two hours a day off [...]