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	<title>Comments on: Think Customers, Be Brave, Succeed In Social Media</title>
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	<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/</link>
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	<pubDate>Fri, 29 Aug 2008 19:32:25 +0000</pubDate>
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		<title>By: Shell Smith</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-2063</link>
		<dc:creator>Shell Smith</dc:creator>
		<pubDate>Thu, 05 Jun 2008 21:06:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-2063</guid>
		<description>Wow, it is so refreshing to hear that someone actually wants feedback from their customers - and wants to take that feedback and do something with it!  I saw an &lt;a href="http://mshare.net/news/mshare-news-04102008.html" title="interview" rel="nofollow"&gt;interview&lt;/a&gt; that talked a lot about this very thing.  It is with Fox Business and the president of Mindshare.  It's worth a look.</description>
		<content:encoded><![CDATA[<p>Wow, it is so refreshing to hear that someone actually wants feedback from their customers - and wants to take that feedback and do something with it!  I saw an <a href="http://mshare.net/news/mshare-news-04102008.html" title="interview" rel="nofollow">interview</a> that talked a lot about this very thing.  It is with Fox Business and the president of Mindshare.  It&#8217;s worth a look.</p>
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		<title>By: Brandon Uttley</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1352</link>
		<dc:creator>Brandon Uttley</dc:creator>
		<pubDate>Fri, 28 Mar 2008 19:35:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1352</guid>
		<description>Jason, this was an outstanding post. I referenced it on our blog as well. Keep up the great work.</description>
		<content:encoded><![CDATA[<p>Jason, this was an outstanding post. I referenced it on our blog as well. Keep up the great work.</p>
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		<title>By: Trunks Tails &#38; Trees &#187; Blog Archive &#187; Rupp Arena Knows What&#8217;s Up With Social Networking</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1351</link>
		<dc:creator>Trunks Tails &#38; Trees &#187; Blog Archive &#187; Rupp Arena Knows What&#8217;s Up With Social Networking</dc:creator>
		<pubDate>Fri, 28 Mar 2008 19:15:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1351</guid>
		<description>[...] Falls of Social Media Explorer had a great article recently about the Rupp Arena&#8217;s use of social networking [...]</description>
		<content:encoded><![CDATA[<p>[...] Falls of Social Media Explorer had a great article recently about the Rupp Arena&#8217;s use of social networking [...]</p>
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		<title>By: Social Media&#8217;s Tribal Energy and Live Events &#124; Scott Clark - Finding the Sweet Spot</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1195</link>
		<dc:creator>Social Media&#8217;s Tribal Energy and Live Events &#124; Scott Clark - Finding the Sweet Spot</dc:creator>
		<pubDate>Thu, 13 Mar 2008 03:33:46 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1195</guid>
		<description>[...] just making another way to pitch their wares. My friend and Social Media consultant Jason Falls noticed this about their efforts as [...]</description>
		<content:encoded><![CDATA[<p>[...] just making another way to pitch their wares. My friend and Social Media consultant Jason Falls noticed this about their efforts as [...]</p>
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		<title>By: Are You Communicating?</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1175</link>
		<dc:creator>Are You Communicating?</dc:creator>
		<pubDate>Mon, 10 Mar 2008 19:42:39 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1175</guid>
		<description>[...] Jason Falls at Social Media Explorer, Think Customers, Be Brave, Succeed in Social Media - An forward-thinking arena management company is blogging and using social media. (This is exactly [...]</description>
		<content:encoded><![CDATA[<p>[...] Jason Falls at Social Media Explorer, Think Customers, Be Brave, Succeed in Social Media - An forward-thinking arena management company is blogging and using social media. (This is exactly [...]</p>
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		<title>By: Jason Falls</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1168</link>
		<dc:creator>Jason Falls</dc:creator>
		<pubDate>Mon, 10 Mar 2008 12:24:49 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1168</guid>
		<description>Scott -- Fantastic. Glad I could turn you on to them. Let us know when the issue hits. I'd love to read it!</description>
		<content:encoded><![CDATA[<p>Scott &#8212; Fantastic. Glad I could turn you on to them. Let us know when the issue hits. I&#8217;d love to read it!</p>
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		<title>By: Scott Clark</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1164</link>
		<dc:creator>Scott Clark</dc:creator>
		<pubDate>Sun, 09 Mar 2008 22:10:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1164</guid>
		<description>I'll be writing about the Rupp social media effort in Business Lexington in the next issue, after spending the afternoon with the folks you mentioned.  Since you wrote, they've started a facebook presence also.</description>
		<content:encoded><![CDATA[<p>I&#8217;ll be writing about the Rupp social media effort in Business Lexington in the next issue, after spending the afternoon with the folks you mentioned.  Since you wrote, they&#8217;ve started a facebook presence also.</p>
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		<title>By: Blogger Socialites: F Troop (Facchini, Falls, Farmery) &#171; StickyFigure</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1163</link>
		<dc:creator>Blogger Socialites: F Troop (Facchini, Falls, Farmery) &#171; StickyFigure</dc:creator>
		<pubDate>Sun, 09 Mar 2008 21:09:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1163</guid>
		<description>[...] Social Media Explorer - it&#8217;s not too tough to figure out what he writes about, is it? Here, in this post, he talks about an interesting venture - Kentucky&#8217;s Rupp Arena has a blog run by an intern, [...]</description>
		<content:encoded><![CDATA[<p>[...] Social Media Explorer - it&#8217;s not too tough to figure out what he writes about, is it? Here, in this post, he talks about an interesting venture - Kentucky&#8217;s Rupp Arena has a blog run by an intern, [...]</p>
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		<title>By: Jason Falls</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1082</link>
		<dc:creator>Jason Falls</dc:creator>
		<pubDate>Wed, 27 Feb 2008 14:47:19 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1082</guid>
		<description>D-Jo, Thanks for pointing that out. This Paul character just digs this stuff and is providing Rupp with an excellent outreach mechanism. I'm really impressed with how well they've done this. And what's more impressive is how easy it is for an intern (or staff member) to pull of some very simple social media building that has massive benefit. Kudos to them. Thanks for the input!</description>
		<content:encoded><![CDATA[<p>D-Jo, Thanks for pointing that out. This Paul character just digs this stuff and is providing Rupp with an excellent outreach mechanism. I&#8217;m really impressed with how well they&#8217;ve done this. And what&#8217;s more impressive is how easy it is for an intern (or staff member) to pull of some very simple social media building that has massive benefit. Kudos to them. Thanks for the input!</p>
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		<title>By: dljordaneku</title>
		<link>http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1081</link>
		<dc:creator>dljordaneku</dc:creator>
		<pubDate>Wed, 27 Feb 2008 14:41:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.socialmediaexplorer.com/2008/02/27/think-customers-be-brave-succeed-in-social-media/#comment-1081</guid>
		<description>Jason, they even use Twitter very well also. I was trying to find some information on an event coming up and Ticketmaster didn't have the stage layout list. 

I hit them up on Twitter and they came back to me with a link to the layout on their site. 

dj</description>
		<content:encoded><![CDATA[<p>Jason, they even use Twitter very well also. I was trying to find some information on an event coming up and Ticketmaster didn&#8217;t have the stage layout list. </p>
<p>I hit them up on Twitter and they came back to me with a link to the layout on their site. </p>
<p>dj</p>
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