Comments on: Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs

By: Courtenay

Courtenay — Thu, 11 Mar 2010 14:08:14 +0000

The new desktop app “Engagement Console” is built on Adobe AIR, like TweetDeck. AIR is a slight improvement over web-based Flash, but still a CPU/memory hog.

I do agree with your first point. In a dream world (or the near future if HTML5 takes off as a replacement for Flash), Radian6 will rebuild the backend from the ground up with something less bulky and less browser-crashing.

By: JasonFalls

JasonFalls — Thu, 11 Mar 2010 13:21:20 +0000

Fair point, but I would argue that Radian6 owes it to a broad customer base
to develop an interface that doesn't crash browsers. I've not had a lot of
trouble with Radian6 lately, so I know they're getting better, but I also
use it almost exclusively in Safari because of the crash problems.

Of course, they just announced a desktop app that will make them easier for
a lot of people to use as well. They're always pushing the envelope in the
monitoring space.

By: Courtenay

Courtenay — Thu, 11 Mar 2010 13:08:43 +0000

Firefox probably crashes because Radian6 is a very, very heavy Flash application. That's not their fault… it's Adobe's. There's a reason Steve won't let Flash onto the iPhone!

By: Tamar

Tamar — Thu, 04 Mar 2010 14:35:57 +0000

)) Thank you for your lovely message

By: Tamar

Tamar — Thu, 04 Mar 2010 14:34:59 +0000

Hi Marcel,

Thank you for your reply I am assisting Radian6 demo tomorrow presented by Mike

Looking forward to it!

Tamar

By: Tamar Weinberg

Tamar Weinberg — Thu, 04 Mar 2010 11:42:36 +0000

That's cool, another Tamar!!!!!!!!!! Hi

By: Marcel LeBrun

Marcel LeBrun — Wed, 03 Mar 2010 18:41:13 +0000

Hi Tamar,

Yes, Radian6 does support multiple languages including French. You can enter searches in French and all content is language classified so you can filter the results by language. You can also segment the analytics by language.

Cheers,
Marcel

By: Tamar

Tamar — Wed, 03 Mar 2010 13:04:35 +0000

Hi,

Thank you for this interesting post. I am based in France, and I was wondering if Radian6 or Scout Labs can be used in other languages than in English? It think multi language functionality will be of a big interest for international companies in order to monitor their reputatition in different countries.

Thank you,

Tamar

By: JasonFalls

JasonFalls — Tue, 23 Feb 2010 17:37:55 +0000

Thanks for the link and comment.

By: socialrevo

socialrevo — Tue, 23 Feb 2010 16:54:21 +0000

Hi Jason,
Thank you for such an informative post. I am always looking into new applications and appreciate the reviews you gave on both. Currently, I'm not using either Scout Labs or Radian 6, http://www.mediarevo.com/services/social, but plan on trying both programs after reading what everyone has to say. Keep us posted, thanks again!

By: Latest Ratings of Reputation Management Tools | J.B. Sem Consulting, LLC

Latest Ratings of Reputation Management Tools | J.B. Sem Consulting, LLC — Wed, 10 Feb 2010 02:28:38 +0000

[...] Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs (Jason Falls) [...]