Comments on: PRNewswire Enters Social Media Monitoring Space http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/ Social Media Consulting, Public Speaking and Education Sat, 20 Mar 2010 16:54:12 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: AmberNaslund http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-2/#comment-21448 AmberNaslund Wed, 12 Aug 2009 15:00:04 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-21448 Chaz,<br><br>I'd be more than happy to talk with you anytime about any data inconsistencies you may have experienced. We don't hear that often, so I'd be happy to work with our support and technical teams to see if we can't get to the bottom of any issues you were having. My email is below.<br><br>(Pardon and thanks, Jason, for letting me sneak in for a minute)<br><br>Cheers,<br>Amber Naslund<br>Director of Community, Radian6<br><a href="mailto:amber.naslund@radian6.com" rel="nofollow">amber.naslund@radian6.com</a> Chaz,

I'd be more than happy to talk with you anytime about any data inconsistencies you may have experienced. We don't hear that often, so I'd be happy to work with our support and technical teams to see if we can't get to the bottom of any issues you were having. My email is below.

(Pardon and thanks, Jason, for letting me sneak in for a minute)

Cheers,
Amber Naslund
Director of Community, Radian6
amber.naslund@radian6.com

]]> By: Chaz_R http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-2/#comment-21155 Chaz_R Thu, 06 Aug 2009 17:15:22 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-21155 I am right now researching social media monitoring systems. I work for a global digital agency. My company and our clients have used a variety of social monitoring tools, free and paid. Radian6 certainty rose to the top with our clients initially. But as we and our clients looked at the data through more sophisticated eyes we understood that there was so much missing. We recently have been working with Wool Labs and their WebDig product. One of our clients was impressed enough to drop the two other paid services that they had been using and go with WebDig because it obviously had such rich data although not a lot of the design wrapper. Does anyone know of another system similar to WebDig that doesn't just feed API's or scan narrow slivers of UGC or is Wool Labs the Dark Horse in this space? I am right now researching social media monitoring systems. I work for a global digital agency. My company and our clients have used a variety of social monitoring tools, free and paid. Radian6 certainty rose to the top with our clients initially. But as we and our clients looked at the data through more sophisticated eyes we understood that there was so much missing. We recently have been working with Wool Labs and their WebDig product. One of our clients was impressed enough to drop the two other paid services that they had been using and go with WebDig because it obviously had such rich data although not a lot of the design wrapper. Does anyone know of another system similar to WebDig that doesn't just feed API's or scan narrow slivers of UGC or is Wool Labs the Dark Horse in this space?

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]]> By: Leon Chaddock http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-2/#comment-19465 Leon Chaddock Tue, 07 Jul 2009 12:24:04 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-19465 It's absolutely my pleasure. Thanks again It's absolutely my pleasure. Thanks again

]]> By: Leon Chaddock http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-2/#comment-20576 Leon Chaddock Tue, 07 Jul 2009 12:24:04 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-20576 It's absolutely my pleasure. Thanks again It's absolutely my pleasure. Thanks again

]]> By: JasonFalls http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-1/#comment-19464 JasonFalls Tue, 07 Jul 2009 11:43:35 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-19464 Certainly, CH has a different approach which could change the game if the market responds to it. I still think a lot of brands want that "river" of news so they can pin point specific conversations and sore spots to address. But measurement goes well beyond that to the forest, rather than the trees. In the end, you may need a monitoring service for the daily action items, and a separate measurement service to quantify it all.<br><br>Thanks for the perspective, Mike. Good luck with CH's continued build/launch/etc. Keep us updated! Certainly, CH has a different approach which could change the game if the market responds to it. I still think a lot of brands want that “river” of news so they can pin point specific conversations and sore spots to address. But measurement goes well beyond that to the forest, rather than the trees. In the end, you may need a monitoring service for the daily action items, and a separate measurement service to quantify it all.

Thanks for the perspective, Mike. Good luck with CH's continued build/launch/etc. Keep us updated!

]]> By: JasonFalls http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-1/#comment-20571 JasonFalls Tue, 07 Jul 2009 11:43:35 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-20571 Certainly, CH has a different approach which could change the game if the market responds to it. I still think a lot of brands want that "river" of news so they can pin point specific conversations and sore spots to address. But measurement goes well beyond that to the forest, rather than the trees. In the end, you may need a monitoring service for the daily action items, and a separate measurement service to quantify it all.<br><br>Thanks for the perspective, Mike. Good luck with CH's continued build/launch/etc. Keep us updated! Certainly, CH has a different approach which could change the game if the market responds to it. I still think a lot of brands want that “river” of news so they can pin point specific conversations and sore spots to address. But measurement goes well beyond that to the forest, rather than the trees. In the end, you may need a monitoring service for the daily action items, and a separate measurement service to quantify it all.

Thanks for the perspective, Mike. Good luck with CH's continued build/launch/etc. Keep us updated!

]]> By: JasonFalls http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-1/#comment-19463 JasonFalls Tue, 07 Jul 2009 11:39:26 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-19463 Thanks for the thoughts, Chris. Good to hear. Thanks for the thoughts, Chris. Good to hear.

]]> By: JasonFalls http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-1/#comment-20573 JasonFalls Tue, 07 Jul 2009 11:39:26 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-20573 Thanks for the thoughts, Chris. Good to hear. Thanks for the thoughts, Chris. Good to hear.

]]> By: JasonFalls http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-1/#comment-19462 JasonFalls Tue, 07 Jul 2009 11:39:03 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-19462 Thank you for coming by to participate, Leon. Good work you've done. We appreciate it. Thank you for coming by to participate, Leon. Good work you've done. We appreciate it.

]]> By: JasonFalls http://www.socialmediaexplorer.com/2009/07/06/pr-newswire-enters-social-media-monitoring-space/comment-page-1/#comment-20575 JasonFalls Tue, 07 Jul 2009 11:39:03 +0000 http://www.socialmediaexplorer.com/2009/07/04/pr-newswire-enters-social-media-monitoring-space/#comment-20575 Thank you for coming by to participate, Leon. Good work you've done. We appreciate it. Thank you for coming by to participate, Leon. Good work you've done. We appreciate it.

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