Comments on: Spiral16 Adds Unique Layers To Social Media Monitoring http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/ Social Media Consulting, Public Speaking and Education Sat, 20 Mar 2010 16:54:12 -0700 http://wordpress.org/?v=2.9.2 hourly 1 By: Visible Technologies Launches New Suite of Social Media Monitoring Products | Social Media Explorer http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-22242 Visible Technologies Launches New Suite of Social Media Monitoring Products | Social Media Explorer Wed, 09 Sep 2009 13:07:20 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-22242 [...] Sprial16 Adds Unique Layers To Social Media Monitoring – August 12, 2009 [...] [...] Sprial16 Adds Unique Layers To Social Media Monitoring – August 12, 2009 [...]

]]> By: whitney http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21712 whitney Wed, 19 Aug 2009 14:55:49 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21712 Jimmy - Thanks for the feedback! We enjoyed talking to you on Tuesday. <br><br>Your point about query building is well taken. It's definitely one of our top priorities as our technology continues to evolve. <br><br>We look forward to hearing from you again soon!<br><br>Whitney<br>Social Media Manager<br>@spiral16 Jimmy – Thanks for the feedback! We enjoyed talking to you on Tuesday.

Your point about query building is well taken. It's definitely one of our top priorities as our technology continues to evolve.

We look forward to hearing from you again soon!

Whitney
Social Media Manager
@spiral16

]]> By: jimmygilmore http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21710 jimmygilmore Wed, 19 Aug 2009 14:33:15 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21710 Jason,<br>Great to hear your insight. I'm currently evaluating social media listening tools for Kilgannon and talked to Spiral16 yesterday. The granularity, graphing and the ability to import data from different sources were what differentiated them for me. As far as work-flow tools, Visible and Collective Intellect also had nice features too. Coming from an advertising prospective, the ability to import data from more than "social networks" seemed very powerful.<br><br>You pointed out that they're more of an aggregater than an indexer. Another potential problem for some users is that you have to rely on them to develop your searches. This requires time that's not always available in an agency environment.<br><br>There are so many great tools out there, each with their own benefits and weaknesses. I was wondering how many agencies use multiple paid tools. Jason,
Great to hear your insight. I'm currently evaluating social media listening tools for Kilgannon and talked to Spiral16 yesterday. The granularity, graphing and the ability to import data from different sources were what differentiated them for me. As far as work-flow tools, Visible and Collective Intellect also had nice features too. Coming from an advertising prospective, the ability to import data from more than “social networks” seemed very powerful.

You pointed out that they're more of an aggregater than an indexer. Another potential problem for some users is that you have to rely on them to develop your searches. This requires time that's not always available in an agency environment.

There are so many great tools out there, each with their own benefits and weaknesses. I was wondering how many agencies use multiple paid tools.

]]> By: The Five Ws of Social Media Listening | Social Media Explorer http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21682 The Five Ws of Social Media Listening | Social Media Explorer Tue, 18 Aug 2009 10:02:03 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21682 [...] Spiral16 Adds Unique Layers To Social Media Monitoring – August 12, 2009 [...] [...] Spiral16 Adds Unique Layers To Social Media Monitoring – August 12, 2009 [...]

]]> By: Internet Marketing, Strategy & Technology Links – August 13, 2009 | Sazbean http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21456 Internet Marketing, Strategy & Technology Links – August 13, 2009 | Sazbean Thu, 13 Aug 2009 15:37:09 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21456 [...] Spiral16 Adds Unique Layers To Social Media Monitoring (Social Media Explorer) [...] [...] Spiral16 Adds Unique Layers To Social Media Monitoring (Social Media Explorer) [...]

]]> By: Jason Baer http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21447 Jason Baer Wed, 12 Aug 2009 12:34:56 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21447 JF -<br><br>Good post. I love Spiral16, and have used them a bit. Good company and good people. A couple of my clients are using it as well. <br><br>One thing I can like about Spiral16 is the granularity of their sentiment scoring. It's a full 7-point scale, whereas many other providers use a 5-point scale. It's a nice feature. JF -

Good post. I love Spiral16, and have used them a bit. Good company and good people. A couple of my clients are using it as well.

One thing I can like about Spiral16 is the granularity of their sentiment scoring. It's a full 7-point scale, whereas many other providers use a 5-point scale. It's a nice feature.

]]> By: Jason Baer http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21470 Jason Baer Wed, 12 Aug 2009 12:34:56 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21470 JF -<br><br>Good post. I love Spiral16, and have used them a bit. Good company and good people. A couple of my clients are using it as well. <br><br>One thing I can like about Spiral16 is the granularity of their sentiment scoring. It's a full 7-point scale, whereas many other providers use a 5-point scale. It's a nice feature. JF -

Good post. I love Spiral16, and have used them a bit. Good company and good people. A couple of my clients are using it as well.

One thing I can like about Spiral16 is the granularity of their sentiment scoring. It's a full 7-point scale, whereas many other providers use a 5-point scale. It's a nice feature.

]]> By: kellykearney http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21446 kellykearney Wed, 12 Aug 2009 12:08:16 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21446 Jason, <br><br>Thank you so much for the kind words about Spiral16. As a company, we recognize the increasing value of social media metrics. But more importantly, we understand that social media is one key metric amongst many for a company. As soon as we are able to share a custom, client dashboard that incorporates other data sets, you will be one of the first to see it. <br><br>Best, <br>Kelly Kearney<br>Spiral16<br>@kellykearney Jason,

Thank you so much for the kind words about Spiral16. As a company, we recognize the increasing value of social media metrics. But more importantly, we understand that social media is one key metric amongst many for a company. As soon as we are able to share a custom, client dashboard that incorporates other data sets, you will be one of the first to see it.

Best,
Kelly Kearney
Spiral16
@kellykearney

]]> By: kellykearney http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21471 kellykearney Wed, 12 Aug 2009 12:08:16 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21471 Jason, <br><br>Thank you so much for the kind words about Spiral16. As a company, we recognize the increasing value of social media metrics. But more importantly, we understand that social media is one key metric amongst many for a company. As soon as we are able to share a custom, client dashboard that incorporates other data sets, you will be one of the first to see it. <br><br>Best, <br>Kelly Kearney<br>Spiral16<br>@kellykearney Jason,

Thank you so much for the kind words about Spiral16. As a company, we recognize the increasing value of social media metrics. But more importantly, we understand that social media is one key metric amongst many for a company. As soon as we are able to share a custom, client dashboard that incorporates other data sets, you will be one of the first to see it.

Best,
Kelly Kearney
Spiral16
@kellykearney

]]> By: whitney http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21444 whitney Wed, 12 Aug 2009 11:31:25 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21444 Jason - How flattering. Thank you so much for posting about Spiral16. <br><br>We're here to answer any questions that anyone may have about us (either in the comments or through our networks). Please don't hesitate to ask.<br><br>Whitney<br>Social Media Manager<br>Spiral16<br>@spiral16<br><a href="http://www.spiral16.com" rel="nofollow">www.spiral16.com</a> Jason – How flattering. Thank you so much for posting about Spiral16.

We're here to answer any questions that anyone may have about us (either in the comments or through our networks). Please don't hesitate to ask.

Whitney
Social Media Manager
Spiral16
@spiral16
http://www.spiral16.com

]]> By: whitney http://www.socialmediaexplorer.com/2009/08/12/spiral16-adds-unique-layers-to-social-media-monitoring/comment-page-1/#comment-21472 whitney Wed, 12 Aug 2009 11:31:25 +0000 http://www.socialmediaexplorer.com/?p=1788#comment-21472 Jason - How flattering. Thank you so much for posting about Spiral16. <br><br>We're here to answer any questions that anyone may have about us (either in the comments or through our networks). Please don't hesitate to ask.<br><br>Whitney<br>Social Media Manager<br>Spiral16<br>@spiral16<br><a href="http://www.spiral16.com" rel="nofollow">www.spiral16.com</a> Jason – How flattering. Thank you so much for posting about Spiral16.

We're here to answer any questions that anyone may have about us (either in the comments or through our networks). Please don't hesitate to ask.

Whitney
Social Media Manager
Spiral16
@spiral16
http://www.spiral16.com

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