From a leadership perspective, embedding social business ideas into an organization has less to do with embracing tools and technology than it does with learning how to facilitate and manage culture change. What set of skills do leaders need in their toolbox to effectively lead organizations through the process of adopting social business philosophy?
The following framework is inspired by James Kouzes and Barry Posner’s Five Practices Model, from their ground breaking book The Leadership Challenge . This post is designed to help leaders understand some of the unique considerations, competencies and behaviors related to leadership in the age of social media.
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