What I really wanted to title this post is, “What my dentist taught me about communication, setting expectations, and education.” That is pretty long, so communication will suffice.
I have had a tough time over the past two months with my dentist.
To be clear, technically speaking, the dental work itself has been on point. My dentist and his staff are the nicest folks around, sincerely.
The problem is that every single time I went in, I had no idea what was going to transpire, what that day’s appointment would include, and ultimately how long the entire process would take.
This resulted in a continual pattern of misplaced hope that the end was nigh, only to be told that I had to come back in a week, or two days, or three more weeks.