Category archives for

– Social Media Marketing –

Why the Photo Explosion Isn’t a Technology Story

by · September 16, 2014

Nearly one trillion photos will be taken in 2014 alone, equal to a quarter of all the photos snapped in the first 170 years of photography’s existence. From retina-resolution selfies to lo-fi cityscapes, this body of content is not just more abundant, but also more diverse in subject matter, style, and authorship than ever before.

But how can brands put this powerful content to work for them? The first step is to get to know the people behind the photos.

Our new ebook The Rise of The Visual Creators focuses on the rise of a new creative class, and the incredible numbers it leaves in its wake.

0 comments

Is Fun Content Over-rated?

by · September 11, 2014

So your friend would be Bender if he were in the Breakfast Club according to BuzzFeed. How about that? And people are clicking all over that stuff and sharing liberally. Someone somewhere is getting your feed’s attention and it wasn’t you. You know why? Apparently that stuff is fun. Not for me, per se, but for the gaggle of people I know on Facebook it must be the most fun thing in the world. And guess what, people like fun. At first, I thought this was all about the fun, but then I realized, it is exactly the type of fun people like. They like fun that is all about them.

So, if you can make your content fun and totally focused on the id and ego of the reader…#win. But what if your brand isn’t inherently fun? There are a ton of products and services in the world that are not at all fun, no matter what. What if you’re a bank or a cable company or other utility? No offense banks and cable companies, but it is the rare individual who views your products and services as “fun”. Yes, cable companies provide entertainment, and banks can help you buy something fun like a motorcycle, but they are merely the conduits to fun. They aren’t the backbone of fun.

0 comments

Be More Awesome? Challenge Accepted!

by · September 10, 2014

It’s going to be LEGEN…wait for it… I’ve been binge watching “How I Met Your Mother” lately (I’m only up to season 7, so no spoilers), and the more I spend quality time with Barney Stinson, love him or hate him, the more I feel he personifies the current state of Social Marketing, at least in part. That might sound like a stretch, but stay with me and see if you see your brand in his suave, yet sometimes flawed character. If so, maybe there is something for us all to learn here.

0 comments

How to make the perfect social media quiz

by · September 9, 2014

Quizzes are the fastest growing form of content. On Interact alone, more than 3000 quizzes have been created in the last few months. Perhaps not surprisingly, the top 10% of those quizzes receive 90% of the traffic.

In an attempt to figure out what distinguishes a good quiz from a “bad” quiz (that gets very few views), we put together a huge excel file of quizzes made using Interact and ran some statistics to discover what sets the high traffic quizzes apart from the rest.

Here’s what we found:

1 comment

Experience vs. Exposure: When And Why Your Brand Should Try Skinnydipping

by · September 4, 2014

Skinnydipping under the stars…if you haven’t tried it, clear your schedule tonight, grab some friends, and go experience it; if you have, take a moment to relish the memories. Swimming naked in the daytime is more about seeing and being seen, and, for most, that’s a highly uncomfortable idea; it’s about Exposure. But stripping down at night, that’s about Experience. It’s about the setting, the group, and the adrenaline of the shared moment. Nightswimming is not about awkwardness and skin, but about a shared experience and the singular excitement of taking the plunge together.

As marketers, we spend much more time focused on exposure (though generally clothed), baring our ideas, thoughts, and top 10 lists to the world, while asking our audience to bare themselves for our benefit. Too often, brand marketing is skinnydipping in the daytime; we want you to see us, and we want to see you. But perhaps it’s time to try nightswimming with our audience, instead. Perhaps it’s time to invite others to the experience and collaborate on a moment that matters, a moment that makes an impact, and a moment that is intimately unforgettable.

0 comments

How to Advance the Customer Relationship

by · September 3, 2014

Last week, I wrote a post about raising the bar on customer relationships and how owning an email address is not a relationship. That an email address is a data point and nowhere near “relationship” status. I’ve encouraged brands of all shapes and sizes to work harder to forge a meaningful relationship with their customers; one that the customer values and the brand nurtures. I’ve come to realize that there are so many things a brand can do to nurture a relationship with a customer. The ones that come top of mind are all related to transparency. Of all the scary things I tell people when it comes to getting the best possible results from social media marketing (things like “don’t talk about your brand all the time” and to measure your results), the one that makes them visibly shiver is related to transparency.

1 comment

Are Marketing Awards Really Highlighting the Best Work?

by · September 2, 2014

I’ve seen a variety of announcements lately from agencies who have recently won awards for everything from best agency to best creative. As happy as I am for all of the agencies and brands whose work is being celebrated, I started to wonder if these award competitions are really highlighting the absolute best work in our industry. To figure this out I started to do some digging to figure out how a company would come to be considered for these awards. I wanted to dive deeper into how winners are selected, but frankly most of the awards don’t disclose detailed information on this front. After going through that process, I was left with more questions than answers. I wanted to throw this out there and see whether or not you feel like the various opportunities to win awards are really finding and highlighting the best marketers, brands, consultants and agencies in the space. There were two areas I found that I think will help kick start the conversation.

5 comments

And The Era Of Social Sales Begins

by · August 27, 2014

The purists said, “You can’t sell using social media.” And the purists were wrong. Damn wrong. In fact, there’s little more social in the business world at all than selling. It’s just taken us until recently to get the social purists out of the way so we can get back to business.

And get back to business we will. Who better to help lead us there than David Meerman Scott, one of the pioneers who led marketing and public relations people down the path of the New Rules? He’s out with his new book, The New Rules of Sales and Service, and it couldn’t be a more perfect text book for the sales industry.

2 comments

Successful Marketing Starts With The Basics

by · August 25, 2014

The same people keep asking the same questions about digital marketing, social media and marketing in general. They keep wondering where the easy button is (there isn’t one). They keep looking for someone to swoop in with an answer (there isn’t one, but many). They keep thinking there’s some magic “thing” they’re missing (there is none).

Good marketing, online or off-, social or traditional, direct or mass, is the same now as it was 100 years ago, 50 years ago, 10 years ago. It will be the same 10, 50 and 100 years from now. The tools and trends change. The audience behavior may change, too. But the key to good marketing does not.

To answer your questions, start over. Go back to your college classes or the first few books you read and re-learn how to market. Stop obsessing with the latest tool, trend, website or hashtag and get back to the core – communicating messages to your audience(s) to persuade.

3 comments