Category archives for

– Social Media Marketing –

Love & Measurement: A Startup Case Study

by · October 14, 2014

Measurement scares the snot out of a lot of marketers. I’ve written about it here and here, in case you forgot. Sometimes is scares me, too. The thing about tracking things is you never know what you’re going to see. It’s like stepping on a scale. When you know it is going to be bad, you won’t look at it. When you know you’re doing awesome, you can’t wait to peek.

But, sometimes, you’re not sure how you’re doing. On those days, it just feels better to guess. Because guessing means you can’t see the holes in your product or campaign’s funnel. And that means you don’t have to actually DO anything about it. But then you think better of it and put on your brave pants and look, for the stuff you can cheer about as well as the areas that offer you an opportunity to improve and grow. You know, like I did recently. Like many of you reading this, I have a passion project. And after months of development and bootstrapped marketing, it was time to really look at the data. And I admit I was pretty scared to look.

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ICYMI: From Red Bull to Breast Icons

by · October 10, 2014

Social media moves pretty fast. If you don’t stop and look around once in a while, you could miss it.  In order to help you keep up, the team here at SME Digital has distilled the biggest stories of the past week into one easy to digest chunk.

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Is Your Company’s Current Organizational Structure Well Suited For Social Media?

by · October 9, 2014

Take a minute to think about all the corporate pages you see on Facebook, Instagram, and Twitter. Who manages those accounts?

Since social media is a relatively new concept, many companies are uncertain of how to manage their pages.

Imagine the following scenario (it happens every day): an upset customer heads to a company’s social media page to air his or her grievances. Assume that the Marketing department is in charge of the page, so they’re notified first. The Marketing department would probably bring the Service Quality department in to explain the situation, and why not bring in the Public Relations department as well.

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Get Lost, For Everyone’s Sake (especially your own)

by · October 8, 2014

Like any good marketer, or business person, or just person in general, I have my favorite inspirational quotes (and I want to hear yours, so get ready to post in the comments). We all have our storehouse of excerpts, passages, or poetry that we draw from. But one particular quote stands above all of the rest for me, and that is what I want to share with you today. Every October, I reread Galway Kinnell’s “A Book of Nightmares”, and though I am arrested numerous times while reading his treasure, there is always one passage that stops me in my tracks. So much so, that it is permanently inked on my right arm (how’s that for tattoo passionate?). In the hopes that it will provide inspiration to you, I share it here:

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The Ice Cream Principle of Search and Social

by · October 6, 2014

As giddy as we social marketers get about engagement, content marketing and social media platforms, we cannot deny that our number one priority as marketers – not just social marketers – is to rank well in search engines. Search is our No. 1 priority because that audience is the one raising their hands saying, “I could be talked into that.”

The good news is that social marketing, public relations and content (which fuels PR and social) converge to elevate organic search rankings. Without content, there’s nothing for the search engines to find. Without social and PR there’s nothing sending signals to the search engines the content is there.

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Content Production Has Awakened My Inner Child

by · October 2, 2014

“When I was a kid, we had to wait until Saturday morning for cartoons”, “Fast-forwarding through commercials does not take foreeeeeevvvvvver”, “We had trees for entertainment when driving, not movies.” If you have kids, or have been around them at all over the past few years, go ahead and add your own. You no doubt have seen the fury of this on-demand generation. Myself, I’ll admit that I have recently uttered these exact phrases. The difference between “them” and “us” cannot be overstated. For pete’s sake, they can hardly wait for a grilled cheese to be made. Sheesh, right? Them.

And on the flip side, there’s us. As an adult, I’m patient, well-versed in waiting, and solid in my understanding of delayed gratification. “I’ll wait”, “Go ahead”, “Take your time.” Yup, we live there. As adults. Yay, us.

But as a digital marketer…I’ll admit it, I’m a child. In fact, #creepyalert, there’s a good chance that I know you are reading this post right now. And even if I’m not creeping on real-time Google Analytics, it’s likely that I’m talking to myself right now: “Why haven’t my Twitter numbers increased?”, “Why hasn’t anyone left a comment?”, “Maybe I should share on Facebook again; it’s been a few minutes”, “Is the comments area broken?”, “I’ll just go ahead and tweet it, or maybe I’ll Buffer, but that’s not immediate enough, so maybe just a direct tweet”, “Perhaps I should leave the first comment myself,” and on and on and on. I’m a child. Me.

I hope, and expect, that you aren’t a child like me. But if you are, here are some lessons that we, as marketers (perhaps more accurately as content creators/publishers), need to learn.

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Do You Ello?

by · October 1, 2014

Did you know there is a new social network site that’s receiving more than 30,000 requests to join every hour? And did you know that they‘re telling all of those people no? In fact, the only way you can join right now is to be invited by one of their members, or alternatively, purchase a member’s invite on eBay for up to $500. Why are people frantically searching the Internet for someone they know who will give them an invite? The answer, it seems, is no ads. There is a growing number of people who have become frustrated with Facebook and those people have responded strongly to the this company manifesto, which has been getting a lot of buzz lately: 

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Have our devices turned us into zombies?

by · September 30, 2014

Have you ever been in a restaurant and sat next to a table where everyone was glued to their cell phone and didn’t even look at each other or talk? Have you ever gone to a networking event to find that the only ones connecting were those that already knew each other? Do you ever have to ask your kids to put down their devices and look you in the eyes while you are talking?

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ICYMI: From the iPhone 6 to Emma Watson Nude

by · September 26, 2014

Social media moves pretty fast. If you don’t stop and look around once in a while, you could miss it.  In order to help you keep up, the team here at SME Digital has distilled the biggest stories of the past week into one easy to digest chunk.

As expected, the release of the new iPhone 6 dominated the headlines, but not for the reasons that you might suspect.  Joan Rivers sang it’s accolades from beyond the grave while shockingly gullible new owners saw their shiny new toy go up in smoke thanks to the new iOS8 Wave recharging feature. Apple has already pulled the first update for iOS8 after users complained about the feature which disables cellular communication. After attempting to see if their new iPhone 6 Plus will bend [spoiler alert: it does!], owners have been shamed into exchanging bent phones for the new Blackberry Passport.

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