Comments on: The Future of Successful Business Means Scaling Empathy – Part 2 – Apply to Customer Touch Points http://www.socialmediaexplorer.com/digital-marketing/customer-touch-points/ Social Media Consulting, Public Speaking and Education Wed, 19 Jun 2013 14:05:00 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: The Future of Successful Business Means Scaling Empathy – Part 3 – Create Open Feedback Channels http://www.socialmediaexplorer.com/digital-marketing/customer-touch-points/comment-page-1/#comment-57837 The Future of Successful Business Means Scaling Empathy – Part 3 – Create Open Feedback Channels Thu, 31 Jan 2013 15:27:28 +0000 http://www.socialmediaexplorer.com/?p=16548#comment-57837 [...] how to get closer to your customers by creating and utilizing personas. The second step explained how to apply what you developed in the personas to customer touch points online and offline. Now to close the loop with the final of the 3 steps by creating open channels [...] [...] how to get closer to your customers by creating and utilizing personas. The second step explained how to apply what you developed in the personas to customer touch points online and offline. Now to close the loop with the final of the 3 steps by creating open channels [...]

]]> By: The Future of Successful Business Means Scaling Empathy – Part 2 – Apply to Customer Touch Points | OnliGence™ http://www.socialmediaexplorer.com/digital-marketing/customer-touch-points/comment-page-1/#comment-56934 The Future of Successful Business Means Scaling Empathy – Part 2 – Apply to Customer Touch Points | OnliGence™ Fri, 07 Dec 2012 21:10:24 +0000 http://www.socialmediaexplorer.com/?p=16548#comment-56934 [...] Comments [...] [...] Comments [...]

]]> By: WiseStep http://www.socialmediaexplorer.com/digital-marketing/customer-touch-points/comment-page-1/#comment-56668 WiseStep Mon, 26 Nov 2012 12:52:00 +0000 http://www.socialmediaexplorer.com/?p=16548#comment-56668 Hi Adam, Your two posts are very much useful for branding a product. Thank you for the post. Hi Adam, Your two posts are very much useful for branding a product. Thank you for the post.

]]> By: Ryan Ridgway http://www.socialmediaexplorer.com/digital-marketing/customer-touch-points/comment-page-1/#comment-56667 Ryan Ridgway Mon, 26 Nov 2012 11:35:00 +0000 http://www.socialmediaexplorer.com/?p=16548#comment-56667 These are great reminders here Adam! Thank you :) These are great reminders here Adam! Thank you :)

]]>