New Research Shows Email Marketing Is Not Dead

by · October 4, 201227 comments

Note: This post originally appeared on The Social Habit. Our new research debuts with our first subscriber’s webinar unveiling exclusive, new research on the social media space, on Oct. 11. Become a subscriber now and don’t miss the deepest look at social media usage among Americans 12 and older yet.

With the advent of any new, exciting or sexy way of doing anything, the advocates for it will proclaim the old methods to be dead. The Internet was supposed to kill print. It hasn’t. Television was supposed to kill radio. It didn’t.

Lately, social media has been said to be the next great “killer” driving things like email marketing to its death. That notion was largely behind my reason to pen The Rebel’s Guide To Email Marketing with DJ Waldow. Social will kill email? No, it won’t. Or at least that is our supposition. But why suppose? Why not ask? It’s kinda what we do here.

In the latest edition of The Social Habit, we asked a representative sample of over 3,000 American social media users 12 and older if they read email from brands products or companies. Of those who responded, 61 percent say that yes, they indeed do read emails from such entities. Email marketing is dead? We think not.

Further, we asked those who responded with a “yes” the question, “Why do you typically read email from a brand, product or company?” And the answers are rather interesting. The top response (and our subjects could pick more than one reason) was to get deals, discounts or coupons. But it wasn’t the only response and understanding all the others is pertinent for marketers wishing to dive into an email marketing program. Some 70 percent of those that read emails from companies do so for the deal. More than half (53%) say they do so to learn about new products and 41 percent want news and updates from the company.

Perhaps the content marketing mantra of “don’t talk about yourself” is less applicable than we have been led to believe? That question certainly cannot be answered by this set of data, but it’s interesting to consider.

Of course, we’ve also broken down the reasons by sex, age, ethnicity, income and a variety of other subsets in the tabular data, so investing in The Social Habit’s Option 3 product can help you get to more specific information on this front. But what do you think about the numbers for email marketing responses? Does 61 percent surprise you? How about the 70 percent that do so for the deal? The juxtaposition from the expectation is what normally intrigues me about looking through data. How different are these numbers from your expectations? Tell us in the comments.

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About Jason Falls

Jason Falls

Jason Falls is a leading thinker, speaker and strategist in the world of digital marketing and is co-author of two books, No Bullshit Social Media: The All-Business, No-Hype Guide To Social Media Marketing and The Rebel's Guide To Email Marketing. By day, he leads digital strategy for Elasticity, one of the world's most innovative digital marketing and public relations firms. Follow him on Twitter (@JasonFalls).

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