Editor’s Note: This is a guest post by Suzanne Norman, director of brand at Emma, an email marketing and communications company.
The bot problem
Let’s face it: most companies write marketing copy for the web and email that reads like it was written by a robot.
And nobody likes bots. (See: spambots, twitbots, fembots, that 80s movie with Emilio Estevez where all the semi-trucks come to life.)
I spot this kind of writing all the time in email marketing campaigns — that’s the realm I work in — but it’s just as rampant in every other digital medium.
Social Media is no longer about chatting with your friends. It’s about driving business. This book shows you how it can for yours.





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