Posts tagged as:

communications strategy

Why Your Corporate Message Isn’t Being Heard

by · June 22, 2009

Jason Falls

Jason Falls

After a recent presentation, an audience member approached to compliment my talk. “You did a good job of taking what was a very complex subject to me and refining it into something I could understand.” I was flattered and satisfied that I had helped this woman grasp a topic that intimidated her.

As I thought about her statement, it occurred to me this is what professional communicators are charged with – refining complexities into meaningful data. It’s a shame that many of us lose sight of that.

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The Key To Developing A Social Media Strategy

by · June 15, 2009

Jason Falls

Jason Falls

Social media is starting to take hold with brands, companies and organizations everywhere. While there are still stragglers, and it is probably incorrect to say most companies are getting with the program, a good number of them are. What we’re seeing in these organizations is a maturation process. Brands are done testing the waters, playing with the tools and saying, “We Gotta Facebook Page!” like it’s the corporate equivalent of an iPhone or Kindle. Companies are now approaching social media with communications strategies in mind — How can we effectively use these social tools to reach our audiences?

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On Message? You Missed The Point.

by · November 12, 2008

Driving to work the morning after Election Day I caught an interview with Renee Montagne and newly elected North Carolina Senator Kay Hagan. Montagne asked the senator-elect to elaborate on something which was a very simple request. The Dole-Hagan battle turned on a negative ad the Dole camp ran which many felt crossed the line into the unfair. Montagne said to Hagan, “Briefly remind us what that ad was an how big of a role you think it played.”

Image by tvvoodoo on Stock.Xchng

What the public mostly sees when spokespeople rely on talking points and messaging to avoid answering the question. Image by tvvoodoo on Stock.Xchng

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