Social Media is no longer about chatting with your friends. It’s about driving business. This book shows you how it can for yours.
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“Jason and Erik are the real deal: They blend heartfelt sincerity with technical know-how and experience. This book gives you a lot to chew on, and if you let it, gives you a serious step up on your competition.”
— Chris Brogan, Best-Selling Author of Trust Agents.
In May of 2008 I started a little experiment called Twit2Fit. The premise was noble and simple. Use the “#twit2fit” hashtag when posting Twitter updates about health and wellness and those seeing the hashtag would give you the appropriate encouragement, support, kudos or motivation. The hashtag caught on and soon after, there were 70-80 tweets per day using it.
LiveWorld, a white label social networking and community solution provider, unveiled a new conversation solution this morning called LiveBar ™ which essentially allows any website, or singular web page on a website, to add conversation tolls seamlessly and without large-scale development. LiveBar lives as a bottom toolbar to the user’s browser and only expands to allow for the conversation and commenting elements if the user chooses to participate.
Social media has many applications for a business or organization. From complex social networks or online communities connecting factions of a brand’s audience to relatively simple corporate blogs, the environment and tools before us enable businesses, large and small, to connect with consumers in compelling ways not seen before.
We talk a good deal about individual tools, platforms and applications on SocialMediaExplorer.com. We also discuss strategies and tactics to engage audiences. But what about the enterprise? Who is there to serve the large corporations, brands and communities?
“We’re really interested in building community!” brand managers enthusiastically say. “We’re hoping a social network, perhaps a CEO blog and, um, er, widgets! We must have widgets. Then we’ll have a community!”
The question is, did I hear an actual person say this or is it hypothetical based on the general misunderstanding of social media in the marketing and communications world? Whether it’s real or not, someone said it today. Someone said it yesterday and every day since about mid-2006.
My periodic Utterz on the way to work produced a question on Tuesday that I thought would make for good discussion here. I recorded my thoughts and the question in a Seesmic post Tuesday evening.
If you don’t have time to watch the video, I am essentially wondering how much microblogging is too much for you. Do you use Twitter? Do you use Jaiku? How about Utterz? Seesmic is a video version of microblogging. Are you there?
There’s a consistency in what CEOs, CMOs and brand managers are saying these days. “We want to create a community around our brand.” More and more of them are saying it to social media practitioners and champions since advertising agencies can juice your messaging up on “buzz” or craft a catchy video that “goes viral” but never create a community.
But social media is about connecting to communities, not creating them.
Mind you, good social media programming and activity can attract brand fans and foster the growth of brand communities. But most times, the communities themselves exist
While I didn’t consider Chris’s analysis of social media as a marketing tool a particularly controversial subject, the article produced a passionate response from one of my new friends on Mixx, Jay Fowler.
Jeremy Pepper’s passionate diatribe, “PR Will Lose Social Media To Advertising Because Of Sex,” raises relevant questions about the future of social media. He indicates advertising and marketing will win the fight for control of this (relatively) new medium, thus saying public relations will lose it. (Jeremy is a PR guy by discipline.)
His catchy headline says social media will be overcome because of sex. The explanation details the meaning — that advertising understands how to make the mundane exciting. Pepper then outlines a plan to save PR, though I think he means to save social media. His first point is education.
LiveWorld Helps Any Website Add Conversation Seamlessly
by Jason Falls · September 16, 2008
LiveWorld, a white label social networking and community solution provider, unveiled a new conversation solution this morning called LiveBar ™ which essentially allows any website, or singular web page on a website, to add conversation tolls seamlessly and without large-scale development. LiveBar lives as a bottom toolbar to the user’s browser and only expands to allow for the conversation and commenting elements if the user chooses to participate.
LiveBar Screenshot on the Tulane website