consumer behavior
by Nichole Kelly">Nichole Kelly
February 19, 2013
The sales funnel has been around for as long as any of us have been in business. It is a tool that has been used to visualize everything from the sales process to marketing impact...read more
by Jason Falls">Jason Falls
October 16, 2012
Velaro's recent survey found that 60% of Americans think one minute on hold is enough, a tell-tale sign consumer impatience is the order of the day for customer service and marketing.
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