As new disciplines emerge – like content marketing in the digital age – new jargon blossoms like wildflowers in a new meadow. Or sometimes like clods of cow shit.
Whichever category you put the term ‘Persona’ into (for me, it’s bovine-centric), you can’t deny that it’s won a permanent place in the B2B content marketing canon. “Don’t even think about doing content marketing without personas.” is Commandment Six last time I checked.
At Velocity, we’ve propagated the cult of the persona ourselves, with round-up blog posts and the occasional tirade about using personas properly. And yes, there’s a Persona section in the content marketing playbooks we create for our clients. But, to be honest, I’ve never felt entirely comfortable with them. For two reasons:
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Top Social Media Mistakes, According to the Experts
by Baochi Nguyen · February 1, 2013
Nearly 90% of U.S. companies are using social media, according to eMarketer. Clearly, we’ve come a long way since the days when businesses debated if they should be participating in social media. Now, it’s about how businesses are using social and whether those efforts are effective.
There is no dearth of advice on best-practices in social media. For marketers, this generous supply of tips can be overwhelming and even contradictory. Therefore, it’s not surprising that many brands on social networks make mistakes that result in low community following, sub-par engagement levels, and customer alienation.