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The High Cost Missed Opportunities

by · June 12, 2014

Ever need to hire anyone? It is hard. Ask most anyone out there. Hiring people is long and arduous. And far too frequently, it doesn’t work. Turnover is increasing, people switch jobs more frequently than ever and it isn’t getting any better. In fact, as the economy is turning around, it is only going to get more difficult. The recruiting industry has not changed much in many years. Yes, there is LinkedIn, but it’s just an online association with a job board, which really, is the old-school newspaper classifieds on your computer.

If you take a look at many social feeds of top employers, they are currently using social to post more “Help wanted” ads as if there are not 1 bazillion other places to post those job descriptions. And we all know that 70% of a job is in that last bullet item on the job description, ahem, “Other duties as assigned”. I’ve often pondered the challenges in recruiting and have come to the conclusion that the whole transaction is built on two things that are total and complete BS: the job description and the resume. I think this is why we have such a hard time finding talent and why it is so hard to get them to stick. Which brings me to the missed opportunity of social recruiting.

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Social Grows Up

by · May 1, 2014

Social is older than we think. Listservs were the first foray in social and those were alive in the late 70s. But, mainstream social is becoming a teenager. Teenagers can be a wildly frustrating bunch. They change, have attitude and have a unique and burning desire to push buttons and challenge convention. I can see how this is manifesting itself today.

There has been quite a kerfuffle over how Facebook has changed their algorithm to hinder a brand’s reach. People have said that they are biting the hand that feeds them (total teenager move!). Over at Twitter, they are working hard to monetize their platform with more ads in feed. And LinkedIn is becoming a classifieds section and everyone’s content (people included!) is getting lost. Yes, indeed, social is growing up and becoming a fine teenager. And it’s time for us to let go a bit so that we can grow up too. Here are a few points to ponder as we do this.

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Stop trying to be human – Try being useful.

by · April 23, 2014

Once upon a time businesses were businesses and people were people. Then one day someone (probably at an agency, possibly a real-life Don Draper) convinced a business to be more like people. And businesses made attempts to be more like people. The actual people didn’t buy it and then the big bad Facebook changed their reach algorithm and no one lived happily ever after. The end. Or is it?

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Listening to Understand

by · March 20, 2014

Listening. I talk about listening a lot. Which is a really, really funny thing if I think about it. Maybe I talk about listening too much and in fact, should be listening more. Listening is not only under-rated. It is also not being done thoughtfully.

When I talk to most of the clients about listening (snicker) I find out that they are making the mistake that everyone makes.

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Content Marketing Alone Will Fail

by · November 25, 2013

A friend asked me what was the difference in content marketing and social media marketing. He seemed to think the trend is now that companies are following the flow toward content marketing and the social media part has sort of passed it’s prime.

The problem is they’re different. While one begets the other, it doesn’t necessarily work the other way. This could pose a dangerous problem for brands that don’t see the natural flow and relationship between the two.

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The Highs and Lows of Timely Posts

by · October 16, 2013

A recent post by Scott Stratten got me thinking: Where is the line between shameless plug and mindful, timely brand participation?

Like most things, there is a time and a place for brands to piggyback a current event or holiday as a chance to connect and engage with consumers. These opportunities range from acknowledging a symbolic day of national importance (think Fourth of July) to bringing attention to a playful, off the radar holiday like National Hot Dog day. Holidays can boost engagement, but knowing the “when and how” of execution is important before pushing that share button.

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Five tips to creating a better candidate experience

by · October 10, 2013

It seems a week doesn’t go by without me reading another blog post or opinion piece about all the crap that candidates do wrong when trying to get a job. My favorite was a laundry list of reasons that you didn’t get the job. If recruiting is trying to be more like marketing, then recruiting, you are going to have to try a little harder. You see, I know you think these tips are helpful pieces of content, but what ends up happening is you look like the mean kids in school trying to tell the other kids how to be in the cool club. In short, you look like bullies.

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Planning For Spontaneity

by · October 1, 2013

All great content, whether premeditated or spontaneous, is a product of purposeful intent. Let me explain what I mean by that. By now, there probably isn’t a soul on social media that isn’t aware of Oreo’s spontaneous Super Bowl tweet. This little picture, sent at the perfect time, not only earned millions of impressions, it also set Oreo apart in the hallowed cannons of social media for months (maybe years) to come.

To the brands that look at this piece of content and dismiss it with, “Well yeah, right place right time. I guess they just got lucky.” I call bullshit. Oreo didn’t get lucky, that tweet was a product of purposeful, planned intent. No, they didn’t know three months beforehand that a blackout was going to plague the Super Bowl, but they had the foresight to know that something was going to happen during the biggest game of the year. So they put together a team of strategists, artists and copywriters to capitalize on that unknown something. Guaranteed if there wasn’t a blackout, Oreo still would have posted something great in the 3rd of 4th quarter of the game that would have had us all talking.

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Listening to Candidates

by · September 26, 2013

My dad always liked to point out to me that I have two ears and one mouth for a reason. He liked to tell me this because I talk a lot. And loud. Now, we have social platforms that let everyone talk, a lot. And loud. And where there are people, there are brands and employers who are excited to talk a lot and loudly to anyone who will listen. Social media provides employers with an additional channel to communicate with people interested in working for them. More and more employers are getting involved in social recruiting to get their message out to the audience.

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