Posts tagged as:

conversation

Forrester Research’s Social Technographics Ladder has been the cornerstone of many social media marketing efforts constructed in the last few years. The inactives-to-creators rating of how people use social media essentially shows that most people are either inactive or watch the social web; a few join networks; some collect content; a few (about the same number who join) play critic, commenting on other’s works; and a small number actually create content.

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How To Piss People Off … And Make Them Love You For It

May 12, 2009

Editor’s Note: Today’s post is a guest entry from Stuart Foster, a marketing consultant in the Boston area. He specializes in brand management, social media and blog outreach. He is a frequent commentor at SME and blogs regularly at Thelostjacket.com.

Pissing people off is an art form. Do it right and you not only incite a [...]

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The Advanced Quick ‘n Dirty Guide to Social Media Monitoring

April 1, 2009

Welcome to the jungle, baby.

If you thought this was going to be lot like the last post in the series, but with more expensive tools, sorry to disappoint you. We’ll still be doing a detailed post comparing all the social media monitoring tools available now. But the comments in particular on the last [...]

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Twitter Aftershocks: What To Do With The Conversation Now

December 12, 2007

Todd Earwood and I were discussing the impressive influx of new followers we both received yesterday in the aftershock of Jeremiah Owyang’s Twitter Conversations explosion yesterday. Jeremiah asked folks interested in more connection and conversation to leave their Twitter ID and topics they were interested on his post. As of 1:20 a.m. this morning, [...]

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Why Corporations Don’t Understand Sharing

December 11, 2007

Sunday, a pollster called my house to do a consumer experience survey for my bank. But it wasn’t just the bank, it was my bank … the branch I use. Intrigued at the mention of a recent trip to the actual location and happy to give credit to the friendly folks there, I agreed to [...]

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Redefining Public Relations

December 7, 2007

Two general topics grabbed me this week. One was the recent ballyhoo surrounding this notion that customer service is the new marketing. No fewer than most of my favorite public relations minds all wrote about it. Some argued semantics. Others jumped on board and echoed the sentiments.
The second was Bill Sledzik’s tome declaring reasons he [...]

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