customer retention
by Eric Brown">Eric Brown
September 10, 2010
The Social Media Echo Chamber clamors that as business owners, we need to embrace the new media, be transparent, join the conversation and engage with our customers. That sure does have a smooth and flowery...read more
by Jason Falls">Jason Falls
April 12, 2010
My personal interactions with brands are normally the types of things I would share on Twitter or my personal blog. While I’ve occasionally shared some brand run-ins here, I prefer to write about the good...read more
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