At a trade show in Ft. Worth last week, I probably talked to 150 people, one-on-one, about digital marketing. These folks were small business owners, managers at medium sized businesses and there were even a handful of marketing executives at some large companies mixed in there, too. The conference was a retailer’s trade show put on by a wholesaler in a specific industry. It was not an Internet marketing conference.
Some of the people I talked to were using social media marketing for their businesses. Others would say, “I have a website and even do some e-commerce.” And about one-third of the people I talked to said (you may want to sit down), “I don’t have a website.”
Is there an industry better suited for success in social media than the travel industry? Social sites are almost always geared toward, or naturally gravitate toward recommendations and referrals. The most popular form of social content is normally pictures and videos. What do you do when you go on vacation? You take pictures and videos and then post them to your social channels to share. It’s like one big “duh” isn’t it?
My friends Sheila Scarborough and Becky McCray are both expert-level social media and marketing thinkers who have a fantastic learning program for travel industry professionals around social media called Tourism Currents. The course has been implemented once already and then vetted and redone with travel industry professional’s feedback to make it even better.