listening strategy

Listening is an important part of social strategy. It is important to know what’s being said about your brand where and by whom. I would argue that it is more important to listen to the...read more

Listening. I talk about listening a lot. Which is a really, really funny thing if I think about it. Maybe I talk about listening too much and in fact, should be listening more. Listening is...read more

My dad always liked to point out to me that I have two ears and one mouth for a reason. He liked to tell me this because I talk a lot. And loud. Now, we...read more