Social Media is no longer about chatting with your friends. It’s about driving business. This book shows you how it can for yours.
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“Jason and Erik are the real deal: They blend heartfelt sincerity with technical know-how and experience. This book gives you a lot to chew on, and if you let it, gives you a serious step up on your competition.”
— Chris Brogan, Best-Selling Author of Trust Agents.
With companies and brands clamoring around the buzzword of “community” recently, it only makes sense they would be looking for experienced advice on building and managing them. While I would certainly welcome all comers, there are a good number of community experts out there. One is Patrick O’Keefe of the iFroggy Network, who has been managing online communities since 2000. I caught up with O’Keefe for an episode of SME TV at Blog World & New Media Expo recently, where we both served on a panel together.
To a certain extent, the social media crowd is guilty of being addicted to the next new, shiny toy. If you’re so inclined, simply keeping up with the latest web 2.0 toy tool of the month can be a huge investment of time and attention.Â
However, in this particular post, I’d like to take a quick look at a tried, true, established type of social media site that is often overlooked when companies and organizations are considering getting involved, or expanding their involvement, in the social media space. They’re not sexy. They’re not “hot”–but depending on your needs, they may just be the best choice with the most potential value for time spent.Â
It’s a fair point to say the online tool most responsible for the advent of social media is the forum or message board. Descendants of early bulletin board systems and USENET groups, the forum introduced the concepts of conversation and community to the Internet. As technology blossomed and more sophisticated methods of communications usurped forums as the primary place people played online, the forum seemed to take a back seat.