Posts tagged as:

online community management

ReadWriteWeb’s Guide To Online Community Management A Must Have For Businesses

by · May 14, 2009

Jason Falls

Jason Falls

ReadWriteWeb published its first premium product today in the form of a combination white paper/E-book and subject aggregation site. Their “Guide To Online Community Management” went on sale this morning. If you are a business or a brand engaged or planning to engage in social media, you should go buy this report right now. (The 70+ page PDF is a mere $299 – a steal for the amount of information contained therein.) The online compliment to the report is a dynamic newsroom aggregation site for everything community management and is can be had with a username and password provided when you purchase the report.

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Exploring Social Media (Without Getting Fired)

by · November 19, 2008

I have to admit, I didn’t really keep up on my feeds last week while I was out of town (and I’m still playing catch up).  So I almost missed the poignant, slightly melodramatic saga of Bob, the misunderstood social media explorer.  If you missed it, too, go ahead and catch up.  I’ll wait for you. 

Done?  Okay.  Good.  Short version?  Bob was engaging his employer’s customers in social media.  Bob was told explicitly by his boss to stop.  Bob didn’t stop.  Bob ended up being called to HR for a formal reprimand.  

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