online listening
by Eric Brown">Eric Brown
September 27, 2011
As a business owner, do you care what people think about your business and the decisions you make? More specifically, do you care what your customers think? Perhaps the short answer is, “yes,” however is...read more
by Jason Falls">Jason Falls
August 25, 2010
In February, we talked about social media monitoring newcomer Viralheat and how they were lowering the barrier to entry for social media monitoring by offering quality results at lower-than-typical prices. Now the rising start-up is...read more
by Jason Falls">Jason Falls
April 2, 2010
It doesn’t matter which social media monitoring service you use. None of them do what you want them to do. They’re good at doing part of the job, but not all of it. And sadly,...read more