With companies and brands clamoring around the buzzword of “community” recently, it only makes sense they would be looking for experienced advice on building and managing them. While I would certainly welcome all comers, there are a good number of community experts out there. One is Patrick O’Keefe of the iFroggy Network, who has been managing online communities since 2000. I caught up with O’Keefe for an episode of SME TV at Blog World & New Media Expo recently, where we both served on a panel together.
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