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Scout Labs

Exploring Social Media Monitoring: An Industry Survey

by · February 24, 2010

You could say the social media monitoring industry has been the single fastest-growing niche in the world of technology over the past three years. As more companies engage in social media, participate in conversations and launch social media initiatives, the demand to monitor what is being said and analyze that data is critical for companies to not only read and react, but also fund and staff social initiatives.

Because social media monitoring has been one of my favorite topics here on Social Media Explorer, I’m asked my opinions of the tools regularly. I try hard to review different ones as often as possible without this becoming a blog about social media monitoring exclusively. But the industry seems to be growing, and becoming more competitive, with each passing day.

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PRNewswire Enters Social Media Monitoring Space

by · July 6, 2009

Jason Falls

Jason Falls

The social media monitoring space keeps getting more and more crowded as early startup success stories like Radian6 and K.D. Paine and Partners have been joined by both newcomer startups and established PR-related companies who have broadened their offerings. The latest to throw its hat into the ring is PRNewswire with its Social Media Metrics tool set. Like the other monitoring services, the product promises to allow you to listen to conversations about your organization, target the most influential social media sources for outreach, engage and analyze the buzz and ultimately report it all in a neat package for the executives.

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Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs

by · April 13, 2009

Jason Falls

Jason Falls

Ever since I reported on the launch of Scout Labs, I have had people ask, fairly or not, how it compares with Radian6. It’s no secret that I use Radian6 at Doe-Anderson, am good friends with many of their employees and have recommended them to people left and right for a long time. Scout Labs appeared on the scene in February after two years of testing and development and they have a very nice social media monitoring tool.

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Scout Labs Launches Powerful Social Media Monitoring Tool

by · February 18, 2009

Jason Falls

Jason Falls

A new player emerged in the social media monitoring and measurement circles Wednesday as Scout Labs officially launched after almost two years of development and testing. The self-serve, web-based tool is priced for small to mid-sized business and brands, includes natural language processing techniques for sentiment and tone scoring and has its foundation in product development.

“I come from both a marketing and product background,” Jennifer Zeszut, Scout Labs CEO told me in a phone conversation Wednesday night. “My fundamental vision for this product is that I want to help companies build and sell better products.”

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