Posts tagged as:

social media case study

Breast Cancer Gets Glammed

by · October 27, 2011

In honor of breast cancer awareness month, I decided to take a look around and see if I could find an inspirational story of a breast cancer survivor who is using digital media to give back. There are a lot of stories out there about breast cancer awareness and the campaign has become so huge that it’s quite literally impossible not to think of your cha-chas all month. It’s fantastic that the movement has caught on and clearly it is working as the most recent statistics show us that the survival rate is up to 68% of diagnosed patients. This post is designed to help the 1,596,670 new patients who will be diagnosed with breast cancer THIS YEAR, according to the American Cancer Society!

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What One Small Business Has Learned About Digital Marketing

by · June 2, 2011

The third of our free pass winners to BlogWorld & New Media Expo was About Curves, an online retailer for plus-size lingerie. Pamela Hazleton nominated them and KC from About Curves came to soak up the knowledge BlogWorld has to offer. The great thing about KC winning the pass was that she really represents exactly who should be coming to an event like BlogWorld and attend the Social Media Business Summit. She’s a small business owner/entrepreneur, out there doing it in the real world.

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Case Study: Social Media Customers Are More Valuable Customers

by · February 8, 2011

Too many companies looking for proof that social media marketing works tend to look at the wrong things. “How much money will I make?” “How many new sales will I have?” Both are frequent questions from executives and business owners investigating social media marketing as tactics for their businesses. And they’re not bad questions, just sometimes the wrong questions. Sometimes it’s not how much you make, but how much of a difference your social media (read: relationship-building) efforts make in what your customers look like.

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Ford One-Ups Itself With Global Focus Launch

by · September 30, 2010

Ford Motor Company is arguably one of the most successful companies on the planet in terms of using social media marketing successfully. Like them or not, they listen, they react, they engage and they inspire with their efforts. And yeah, social media lead Scott Monty and I are friends, but that doesn’t mean I play favorites. Scott would probably tell you I pick on him more than pat him on the back.

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From Staid To Social: A Social Media Case Study

by · May 10, 2010

Social media marketing, if performed strategically, can do a lot of things. It can effectively engage an audience around your brand. It can empower a group of fans to spread word of you virally through social networks. It can do this with less money than you would spend on advertising to reach a similar audience.

And despite what the social media purists try and tell you, social media marketing can drive sales.

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Corporate Blog Success Starts And Ends With Business Metrics

by · February 8, 2010

The social media purists will tell you that a corporate blog serves as a community hub for your brand. They say it gives your customers a connection point to your company and engenders a sense of community. In some cases that’s true, but you’re going to see me exploring corporate blogging a lot more this year to follow up on a theory that your “community” or “audience” for your blog isn’t what you think it is. That, and the ultimate judge of a corporate blogging effort must be more closely tied to success metrics than making everyone feel good.

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How To Increase Your Business By Relinquishing Control

by · December 14, 2009

If you’ve been studying social media, or even half paying attention to it, for the last few years, you’ve heard some truisms proffered that are scary to most business people. One of the most recited is that in order to be successful in social media you must face the fact you no longer have control. But it’s hard to find good examples of companies that have accepted that fact, embraced it and starting winning customers like gang busters.

Enter Eric Brown.

Eric Brown, Urbane Apartments
Eric Brown. Image by urbaneapts via Flickr
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Social Media Case Study: Humana’s Freewheelin

by · January 12, 2009

Jason Falls

Jason Falls

Most of you know I like to brag on Louisville and Kentucky. Humana, one of the country’s largest and most successful healthcare companies is headquartered here. Humana also has a division dedicated to consumer innovation, which has been doing some interesting things with social media lately under Greg Matthew’s guidance. Today’s post is a case study of Humana’s Consumer Innovation team’s use of social media to promote and grow its Freewheelin initiative. But first, some disclosure.

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