Social Media For Small Business

Small Businesses Need A Wake-Up Call

by Jason Falls · July 25, 2011

Now that the world knows Erik Deckers and I have written the soon-to-be-published No Bullshit Social Media: The All-Business, No-Hype Guide To Social Media Marketing, we’re beginning to do a lot of interviews. The first question we’re typically asked is, “Why did you write this book?” While that question is somewhat answered in the promotional video (see below) we recorded for the book’s spiffy new website, I thought it might be wise to dive a little deeper into that reasoning here.

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Should We Be Un-Integrating Our Marketing?

by Eric Brown · June 14, 2011

Ever notice that there are always two camps: One that wants to split things down the center and be all things to all people, and the other that is radically on one side or the other sucking down the Kool-Aid with a giant straw?

As of late I have found myself trying to be closer to the center, saying such things as you need an integrated marketing approach. I think that is a mistake. I should be asking, “What marketing venue or platform are you going to stop doing, before you start doing social media marketing?: The best way is NOT an integrated marketing approach. Businesses simply cannot add more things. More marketing equates to spending more money. A more appropriate question would be, “What are we going to stop doing in order to allow room for worn out ways to pass and new ways to emerge?”

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Online Customer Engagement is a Myth

by Eric Brown · September 10, 2010

The Social Media Echo Chamber clamors that as business owners, we need to embrace the new media, be transparent, join the conversation and engage with our customers. That sure does have a smooth and flowery pitch. Accordingly, that is how it works for your business. Launch a Facebook Fan Page, a Twitter account, a blog and let the customer engagement begin. Your over-satisfied and happy customers will flock to your digital pasture with stimulating and fulfilling “engagement.”

Not So Fast With That Advice

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