transparency

How transparent should agency and client partners be with one another? Transparent enough that when an organization asks you to co-present with your client at a committee meeting on how you two work together to...read more

Last week, I wrote a post about raising the bar on customer relationships and how owning an email address is not a relationship. That an email address is a data point and nowhere near “relationship”...read more

As a fundraising coach, I help nonprofits raise unrestricted dollars–gifts that they can use as needed. But there are times that, as a donor, it’s nice to know exactly exactly what your dollars are doing....read more

We live in a new era. One of radical transparency. Wikileaks is exposing state secrets. Facebook is reconditioning us to share more of our selves, even if we don’t want to. Whether it’s making your...read more

You keep secrets. Your company keeps secrets. Your government keeps secrets. Is this a bad thing? If you want to keep a secret, steer clear of Wikileaks. (Look what’s been happening lately.)  But wait just...read more

When I was young I had a problem with honesty. Tall tales, fibs and all-out lies were the unfortunate manifestation of my creative energy and need for acceptance. Fortunately, I grew up along the way...read more