Who runs your business? Is it you or your employees? Which is better? Does it depend on the business?

Perhaps there is merit to both sides

This argument came up in a recent blog post discussion about keeping our business open longer hours, Want Higher Occupancy, Stay Open Longer and how, in doing so, our business increased noticeably on several basis points. The move caused a little riff from our employees as you might expect. However, in this instance I didn’t give them an option. Many of the comments we received from the post surrounded the topic of employee dissatisfaction, or perceived dissatisfaction, about extended hours in a field of work that typically closes up shop by 6 p.m. Staying open until 9 p.m. is perceived as radical.