April 3, 2013
Venuelabs research shows keyword-based monitoring services like Radian6 or Sysomos may miss a lot of mentions of the brand -- those found on storefront pages on services like Yelp, UrbanSpoon and more.
August 14, 2012
Small and medium businesses now have a solid option for social media listening and monitoring in SM2 by SDL.
by Seth Grimes
July 17, 2012
Social media monitoring and research tools with natural language processing often claim 75, 85 or even 95 percent accuracy in their machine sentiment scoring. Which is baloney.
February 28, 2012
A replay of the Visible Technologies webinar on what women discuss online about purchase intent conducted Feb. 21 with Jason Falls and Carly Wilcox.