Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs
Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs
by
Jason Falls
Jason Falls

Ever since I reported on the launch of Scout Labs, I have had people ask, fairly or not, how it compares with Radian6. It’s no secret that I use Radian6 at Doe-Anderson, am good friends with many of their employees and have recommended them to people left and right for a long time. Scout Labs appeared on the scene in February after two years of testing and development and they have a very nice social media monitoring tool.

To be completely fair, it should be noted that the two companies have slightly different target audiences, strengths, technologies and approaches. Scout Labs is a self-serve, web-based tool priced for small to mid-sized business and brands. Radian6 was originally positioned as an agency model where a single ad agency that worked with many brands could economically offer social media monitoring to its clients. It quickly moved on the market thirst for social media monitoring and expanded their approach beyond ad agencies and PR firms, but they are probably best suited for medium to large sized brands and businesses.

Still, if there is something to be had with Scout Labs for a better price, we ought to know what it is.

So, while setting up and monitoring mentions of a Louisville-area heath care system recently, I composed this comparison on setup, features and price. I chose the health care system because they have several different locations, thus potential keywords to search for, but weren’t a typical “national” brand so the volume would be manageable. Here’s what I found:

Radian6 offers a very simple setup. You start a “Topic” and add keywords. For billing purposes, you’re billed for each “Topic” so all of your searches need to come under that topic set up or you’ll pay more. I added several different keywords based on the name of the health care system and one of their locations. After testing the results returned, I quickly had to add some omission filters for a popular actor who has apparently appeared in several movies about hospitals and shares a name with the brand in question.

Still, the whole set up took 10 minutes. I’ve used Radian6 for a while, so it was familiar territory, but it is fairly easy to understand and navigate once you’ve had the tour from a Radian6 rep. (I wouldn’t say it’s particularly intuitive if you’ve never been in it, but it’s not hard to grasp.)

Just minutes later, I had a “River of News” that revealed 54 posts from the world wide web related to the health care system. You can sort that river in a number of ways to prioritize how you respond or weight the posts. A few clicks later, I had a topic cloud of popular words from those posts. With a few minutes of set up, I had some charts and graphs of some keywords I compared to see the volume of posts related to thinks like, “long wait time,” “terrible service” and “great service.” In Radian6, you can essentially compare any number of topics or keywords against one another, pulling frequency data from your river of news. You can also pull topic clouds or segment that division of data … they really allow you to slice the data any number of ways. Again, you need a little training to know how — even though all you do is click on the word or the bar graph to dive into it, you don’t get that from just looking at it — but once you do, you can slice more than a Benihana’s chef on speed.

Radian6 also produces an influencer report which gives you the most influential authors or sources from your river of news. This is good information to have, though the data is skewed a bit by the limits of your time frame (mine was set for the last 30 days). Still, I love the way Radian6 has added individual Twitter users as “influencers” on the chart. That is much more relevant to the live conversation of the day than which blog mentions the brand more.

Something new Radian6 has added to their River of News view that turns their tool into a much more actionable platform for brands and marketers is the Workflow view. You organize your River of News into a work space that allows you to mark posts for follow up, assign that follow up to team members and make the results actually work for you. Yes, this is a manual function, but one your company will want to use and participate in because it allows you to use your monitoring to realize results and proactively engage those voices talking about your brand.

Radian6 Workflow view with actionable step links to the left.
Radian6 Workflow view with actionable step links to the left.

This particular interface and function of Radian6’s tool would take me a complete second post to tell you about all the features and strengths. There’s tie-in with Google’s social graph API, automated alerts for subjects (giving you Google Alerts on steroids), tagging and activity logging of contact with specific bloggers, a completely mind-boggling integration with Twitter to manage communications with an influencer on that particular network. Oh, and you can have all your “River” results pumped to you via instant messenger so you are never out of touch with what’s being said about your brand.

Frankly, this dashboard functionality blows all other competitors in the social media monitoring space out of the water. If you’re paying hundreds of thousands of dollars for the big boys, you’ve lost your mind. This alone beats them, hands down. (Unless, of course, you just have to have the 56 page PowerPoint with mindless pie charts no one reads.) For medium to small brands, however, it’s overwhelming and impossible to manage or use all the functionality without spending hours a day using Radian6 (which is, I’m sure, what they’re hoping for). The reason I say that, however, is that there’s normally just one or two people managing all this for smaller brands and that isn’t their only role. This is a tool best used by teams of communications staffers.

Oh, and the ability to slice and dice the data in Radian6 is just sick. Once you know how to do it, you’ll swear by this tool.

The only bad thing about my Radian6 experience is that it crashes my browser in Firefox. Maybe it’s too powerful. It works fine in Safari, so I just use it there.

That said, the Radian6 scorecard of results showed 54 total items found, including 17 posts from Twitter, two videos and four images.

In Scout Labs, I set up a “Search” much like the “Topic” in Radian6. The keyword or exact phrase setup was a little disappointing until I got them on the phone and asked about it. They were nice to (politely) point out there’s a big “Click here for help” button that I missed. What can I say? I don’t read instructions.

In order to play out the clumsy usage like the average person would, I used the brand name, then the word “Healthcare” and the name of one of the brand’s locations as qualifiers. (“Relevant” in Scout Labs terms.) Unfortunately, that set up yielded over 10,000 posts. Even adding all sorts of qualifiers (the actor’s name as an omission, etc.), I could only get it down to 8,500 posts. So, I set up one search for, “Brand Healthcare” and “Brand Location” where the brand and location are obviously specific to this particular organization. There was no real way to mash those results up (keeping in mind I didn’t read the instructions on how to do so), so I did that manually for comparison sake.

Once that was done, the information produced included 72 total items found, including 23 posts from Twitter, 22 videos and 18 pictures. For the record, I ran it the way I should have (having read the instructions) and the numbers and content were all but identical.

A sentiment trend view from Scout Labs.
A sentiment trend view from Scout Labs.

Once you’ve set up your search in Scout Labs, within seconds and a couple of clicks you have charts and graphs for volume of articles, share of voice compared to competitors you may set up to track as well and the kicker – automated sentiment so you know if the talk about you is good, bad or neutral. Since this is manually scored in Radian6, you just saved yourself a fair bit of time to produce a sentiment report, though it requires that you trust the automation. (I highly recommend manually checking any sentiment score from any service until you’re confident they’re accurate or you can at least live with the ratio of right to not-so.)

Scout Labs also separates results out by medium, giving you a tab to see posts or conversations and separate tabs for photos, videos and Twitter. With Radian6, they’re all together in your stream, though easy to delineate. You can delete or remove posts you don’t want considered very easily using both tools. Instead of a topic cloud, Scout Labs lists popular words discovered in your stream and goes the added step of indicating which words are new in the last 30 days. This gives you a quick and automated glance at what topic might be trending or a sore spot that consumers are complaining about.

Comparing the results, it’s clear that Radian6 has a much more thorough scan of the web. News items posted on WFPL.org, the website for the local NPR affiliate, were not picked up by Scout Labs, showing some apparent holes in their scans. They also don’t do a good job of catching message boards and forums, though I’m sure that will improve over time. Radian6 didn’t do that well with forums a year or so ago when I first saw their platform. They’re better now.

Of the nine posts returned by Scout Labs, Radian6 only had three of them, and while the tool should have found them, I would only consider one of the six relevant to the search as three were job postings and the other two appeared to be spam sites. While I’m not sure why there was an inconsistency in the number of Twitter messages returned, it may have something to do with spam/duplication filters. The entries Radian6 failed to return appeared to be re-tweets or exact duplications of bot-controlled feeds.

Scout Labs did out-perform Radian6 by returning lots more videos and images. There was a Flickr set of 17 images I found through Scout Labs of a newborn baby that wasn’t in the Radian6 filter, all tagged with the hospital’s name. However, none of the four images Radian6 returned, all of which were relevant, were to be found in the Scout Labs data.

Tit-for-tat comparison’s are relevant but not altogether conclusive, however. The thing that often sets the tools apart is the ease of use and quality/quantity of data returned. Scout Labs offers a more seamless experience in a web-based environment while Radian6 is a Flash interface. It can be clunky and slow, though it is noticeably faster now than in months past. Radian6 allows you to produce topic-related comparisons easier than Scout Labs, in my experience. And, as I’ve indicated, the Workflow tool in Radian6 is simply unmatched in anything out there. It alone is worth the cost of the service.

And while Radian6 has the powerful play of the Influencer Report, which now includes Twitter users in its consideration set (a far better insight than just blogs that mention the brand most often), Scout Labs counters with the trump card of automated sentiment scoring. It is currently time consuming to manually grade sentiment in Radian6. Even though the brand in question only returned 54 posts, it would have taken about an hour to go through each one, read, score sentiment and so-on. In Scout Labs, if I trust their tool, it’s done.

For the record, according to my friends at Radian6, automatic sentiment scoring is coming and soon. Until it does though, Scout Labs has that as a selling point.

While I’m not well-schooled in the back-end technology lingo, Scout Labs uses indexing which, as I understand it, is more nimble and flexible than database-driven information. Radian6 uses a combination of indexing and database technology. Is that a sticking point for them in the long, run? I don’t know and would love some technologists and engineers to chime in. Seems like both companies have good engines and continually improve what they have, so both can give each other good runs for the money for a while. I promise to do more research here to edu-ma-kate us on the differences.

So from a power perspective, I give the edge to Radian6. Both the Workflow panel and their breadth of data collection sets them apart. Scout Labs can probably catch them on the data collection pretty quickly but duplicating their Workflow panel will be tough to do knowing Radian6 is always improving their own tool as well.

From a data perspective, Radian6 also stands out because of their breadth of data, the Influencer report and the data slicing and dicing ease of their tool. (Did I tell you it’s just sick? Sick!) Still, it’s a close call because of Scout Lab’s automated sentiment scoring, which is a big time-saver and important when you consider the good vs. bad is sometimes all a brand manager or CEO wants to hear.

But when you look at price, Scout Labs wins. They don’t limit the number of users \and offer monthly plans starting at $99 (enough to handle a single brand or small business with monitoring of 3-4 competitors). For $249 monthly, you get more searches for competitors or divisions of your business. This would be the price point for the health care system I used. The most you’ll pay for Scout Labs, unless you have a large, customized solution, is $749.00 monthly. That’s almost the entry point for Radian6, which is a volume-based plan with 10,000 “posts” as the lowest price point at around $600.00 per month. And you’ll need to be very meticulous about defining your keyword. If I hadn’t eliminated the actor’s name from Radian6’s scan, I would have been automatically bounced up to the more expensive plans at the end of the month. (Though I can attest, Radian6’s folks will notice inconsistencies and call you to make sure you’re aware you have exceeded your post limit.)

So you get a better price with Scout Labs, but not as thorough a search. Radian6 has what is essentially internal project management software for response management, but Scout Labs offers automated sentiment.

And both firms have a strong footing in customer service and innovating based on their technologies. So both will evolve and get even better at what they’re doing. Radian6 today is far better and vastly different than they were a year ago. Scout Labs is going to trump even themselves in a month or so with new features and broader reach with their searches.

In the end, the decision is going to be unique to each organization or business, so it’s up to you to decide.

If you’re a small business or on a tight budget, Scout Labs is well worth the investment. If you have a little bit more money to spend and want to see a more powerful tool put to use for your brand, Radian6 might be a better fit. But both are infinitely useful and worth the time and money. And both will get better.

As a matter of point and disclosure, allow me to say that I have the utmost confidence in both of these services. I’ve paid a personal visit to Radian6 and am good friends with many of their employees, including CEO Marcel Lebrun. In my brief time getting to know Scout Labs CEO Jenny Zeszut and product VP Margaret Francis, it’s clear they know what they’re doing and are offering a valuable service at a very competitive price point.

Now it’s your turn. If you use one, the other or both, please fill us in on your experience. What do you like? Dislike? What could either do better? They’re monitoring firms, so you can bet they’ll be anxiously awaiting your feedback. Scout Labs is new, but they have a 30 day free trial. Go sign up and let us know what you think. The comments, as always, are yours.

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  • Hi Jason, I came across with you blog and I find it very interesting and informative… thanks for the tips about social media monitoring. Cheers!! Lynn :)

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  • Great information, I really like all your post. I will keep visiting this blog very often. It’s good to visit your website. And also please Read link bvba Woodstone which provide information server monitoring software & Network monitoring tools

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  • H Jason. Again, appreciate the wonderful kudos, and just shout if you need anything!

  • SheenaWong

    Hello Jason, as mentioned in your post above, good prices, thorough searches, automatic sentiment scoring and such, are features that many businesses want in their social media monitoring solution. I believe that JamiQ is a tool in the social media monitoring landscape that shouldn’t be missed since it has features that have been mentioned above and comes at an affordable price as well. Let me know if you are interested in checking out JamiQ and I’d be delighted to offer you a demo account as well! http://jamiq.com

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  • Mike

    Also check out Social Insights by Fuseware, which has an excellent focus on social CRM and engagement.

    10 pitfalls of using social media monitoring: http://www.fuseware.net/social-media-monitoring-pitfalls/

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  • Leah & Teresa: GET A ROOM!!! Or better yet, explain how Leah’s trolling of this blog, and Teresa’s lurking of its comments (and offering unsolicited ‘help’) proves much beyond a self-fulfilling loop of social media marketing workers engaging in mutuall back-patting.

    In other words, are Leah’s clients benefitting anything from this exchange when she could be recruiting customers, or has Teresa generated a new lead or secured loyalty from a disgruntled Radian6 customer?

    So much hype, so much time and cost. Negligible results?

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  • Steve

    Just signed up for Viral Heat does all this for 89 per month

  • Doing some reasearch on this now. Come on Jason, where's the 2011 update? :)

  • Pravyas

    Very good article!
    Check out Factualz, we find it very simple and it pretty much satisfies our social media tracking requirements

  • Teresa Basich

    You are always welcome, Jason! Just give us a shout. ;-)

  • I often have clients ask me “Are you sure that Radian6 is THE best? How do you know?” I can go on and on for days about why I think its the best. But it would be great to read an unbiased review dissecting the features, pros and (very few) cons.

  • Great post! As expected…it was a solid, fair and accurate review.

    As a very heavy user of Radian6 I cannot say enough good things about it! I work in an agency providing social media listening and engagement solutions to various clients (primarily focused on offering a new channel of customer support to our clients' customers). From monitoring to engaging and reporting Radian6 has proved to be the best tool I've seen. Additionally, their support and training teams are top-notch. They offer support via email, twitter and phone at the drop of a hat and a variety of training options via whitepapers, self-paced videos and live webinars. Best in class across the board.

    Jason- As this post was written in April of 2009 I'd be VERY interested in seeing an all inclusive review from you on Radian6 as it stands today. As you know… R6 now has automatic sentiment scoring (still no match for manual sentiment scoring as far as accuracy goes if you have the time/resources to do it), the dashboard widgets have improved greatly and we all know how fab the Engagement Console is. I'd love to hear you sound off on Radian6's current offering! Thanks again for this post.

    • I often have clients ask me “Are you sure that Radian6 is THE best? How do you know?” I can go on and on for days about why I think its the best. But it would be great to read an unbiased review dissecting the features, pros and (very few) cons.

      • Teresa Basich

        Thank you SO much for the rave review, Leah! It's wonderful to see the benefits you get from our platform detailed in such a thorough comment. I have to admit, I'd love to see Jason do an updated review, too.

        Again, appreciate the wonderful kudos, and just shout if you need anything!

        Cheers,
        Teresa

        —-

        Teresa Basich
        Community Manager, Radian6

        • Thanks, Teresa! Your response (4 minutes after my post) is a great example of how good Radian6 is at “humanizing” social media. I LIVE in Radian6 for work. 7 days a week. For that reason I'm thankful for a great product that has real people behind it who are there to deliver real service. In the world of social media it is very hard to get a good mix of the real world through the virtual world… too many companies opt to hide behind the “safety” of their computer screens and email inboxes when they SHOULD be connecting and engaging with their customers in a human way. After all, it is called “social” media for a reason, right?

          • Teresa Basich

            That's what we believe. A huge part of our brand culture is living what we advocate. It's not always easy, but it's absolutely worth the time and effort…and support like yours just reaffirms why we're here. :-) Thank you, again!

          • Damn. Y'all are havin' a Radian6 party up in a post that's almost 2

            years old. Heh.

            I'm probably due for a new Radian6 visit. I may have to throw down

            another grudge match between then and maybe Sysomos? Hmmmmmm.

          • Teresa Basich

            You are always welcome, Jason! Just give us a shout. ;-)

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  • Mccochran

    Just did the Vocus and the Sysomos demos. Both look like good tools. Vocus has good reporting, but the pricing structure seem a little dubious based on how many items you get back from your search. Sysomos is more straightforward per mo fee.

    • @Mccohran: I'd definitely be interested in hearing more. Feel free to hit me up at fstrong-at-vocus-dot-com or 301-683-6022

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  • Cemrepacun

    Hi, does radian6 support Turkish as well?

  • Petermenzies111

    How would you say they compare to the new Vocus Social Media tool? I dont know which one to go with.

    • Honestly, I haven't seen Vocus's new offering, but I'll see what I can do to
      get a peek soon.

  • michelledamico

    Jason, this is extremely helpful. I am considering these tools for a b to b client that may be well known among professionals in its own industry. Any tips for using these tools?

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  • Lauratorgerson

    great comparison article! thx for your help in analyzing the features and services of these two companies — it was super helpful.
    Laura

  • Nick

    Give that Scout, Radian and Hootsuite virtually say the same thing, with suble differences, do you see their fees dropping or is there room for innovation?

    http://brandwarfare.wordpress.com/2010/06/10/so

    Cheers,
    Nick

    • Hootsuite is a Twitter client, not a social media monitoring tool. And I
      don't see either Scout Labs or Radian6's prices dropping anytime soon,
      though it would be cool if each developed an individual user or small
      business use case that wasn't as pricey.

  • Great post. I think it is quite interesting how nicely they charge you per keyword or topic yet its retrieval cost for the company is insignificant.
    I am running a small blog on twitter and datamining maybe you want to check it out. I am covering social network analysis, datamining, sentiment analysis and all sorts of fun.
    http://sites.google.com/site/twitterresearch09/

    Cheers Plotti

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  • Great post Jason. I've tried both Radian6 and ScoutLabs. And I decided to go w/ Scoutlabs b/c I felt it was more intuitive and had a better dashboard than Radian6. And I was a bit turned off by Radian6 being a flash application. BTW – Scoutlabs increase their prices http://www.scoutlabs.com/2010/02/10/yep-we-rais… but it still very competitive pricing.

    • Thanks for the comment. This post is almost a year old now, so the products
      have changed a bit as well. But thanks for the note about pricing change
      with Scout Labs and what not. And for sharing your thoughts on the
      differences as well.

  • Firefox probably crashes because Radian6 is a very, very heavy Flash application. That's not their fault… it's Adobe's. There's a reason Steve won't let Flash onto the iPhone!

    • Fair point, but I would argue that Radian6 owes it to a broad customer base
      to develop an interface that doesn't crash browsers. I've not had a lot of
      trouble with Radian6 lately, so I know they're getting better, but I also
      use it almost exclusively in Safari because of the crash problems.

      Of course, they just announced a desktop app that will make them easier for
      a lot of people to use as well. They're always pushing the envelope in the
      monitoring space.

      • The new desktop app “Engagement Console” is built on Adobe AIR, like TweetDeck. AIR is a slight improvement over web-based Flash, but still a CPU/memory hog.

        I do agree with your first point. In a dream world (or the near future if HTML5 takes off as a replacement for Flash), Radian6 will rebuild the backend from the ground up with something less bulky and less browser-crashing.

  • Tamar

    Hi,

    Thank you for this interesting post. I am based in France, and I was wondering if Radian6 or Scout Labs can be used in other languages than in English? It think multi language functionality will be of a big interest for international companies in order to monitor their reputatition in different countries.

    Thank you,

    Tamar

    • Hi Tamar,

      Yes, Radian6 does support multiple languages including French. You can enter searches in French and all content is language classified so you can filter the results by language. You can also segment the analytics by language.

      Cheers,
      Marcel

      • Tamar

        Hi Marcel,

        Thank you for your reply :) I am assisting Radian6 demo tomorrow presented by Mike :)

        Looking forward to it!

        Tamar

      • Cemrepacun

        Hi, does radian6 support Turkish as well?

    • That's cool, another Tamar!!!!!!!!!! Hi :)

      • Tamar

        :))) Thank you for your lovely message

  • socialrevo

    Hi Jason,
    Thank you for such an informative post. I am always looking into new applications and appreciate the reviews you gave on both. Currently, I'm not using either Scout Labs or Radian 6, http://www.mediarevo.com/services/social, but plan on trying both programs after reading what everyone has to say. Keep us posted, thanks again!

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  • Hi Jason, thank for such a detailed comparison of the two tools. The monitoring and engagement tool industry is a hotbed of innovation, and there are so many solutions that attack the task from various angles, serving very different groups of customers with different needs. So posts like these are very helpful, as businesses decide which tool they will select for their monitoring and engagement needs.

    Have you had a chance to try out Community Insights from Biz360? If so, how do you feel it compares to other fine tools in the space? I would be happy to provide a demo and a free account for you to try out. Please ping me if you are interested.

    Maria Ogneva
    Biz360, Social Media Director
    @themaria @biz360

    • I haven't, Maria, but will reach out soon to do so. Thanks.

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  • dskaletsky

    Hi Jason —

    Thanks for the great, detailed write-up. I need to spend some more time with ScoutLabs, but do like their “internal workflow” tools…While you are reviewing all these tools (and there are a LOT of them), would love to give you a closer look at Traackr (http://www.traackr.com) for influencer analysis. Let me know if you're interested and we can set up a demo…

    DS

    • Will absolutely check them out. Thanks.

  • Marcel –
    We've demo'd biz360, radian6, scoutlabs and taken a brief look at hubspot, which I would argue goes in a different category as I think Mike alluded to. If you're a content marketer or doing extensive SEO/SEM, hubspot is definitely on the bleeding edge of innovation.
    But back to social media monitoring / response management and Radian6: I am really happy to learn about the CRM integration that is possible with you guys. Demonstrating ROI, as Alex alluded to, is not something, frankly, that I thought R6 did very well. Sounds like I was mistaken. But I am curious as to which CRM platform integrates best with Radian6 to flesh out the ROI metrics that CMOs need. Is there a salesforce app, for example, that you would recommend?

    • Hi Hugh,
      Yes, I also agree with Mike's comments from Hubspot. They are very different products and you are both correct that we don't compete. With regard to your question on CRM, yes we do integrate with salesforce.com. In addition, there are other metrics that are very useful in determining ROI, depending on your use case (i.e. whether you are doing PR, or customer support, etc.)… as different metrics apply to different business processes. Either way, Radian6 has a rich social metrics framework. We track a wide set of social metrics and also provide the option to integrate other metrics (like web analytics data) into the dashboard. If you want to show client's CMO the return her/his investment in PR for product launch “X”, for instance, you can not only show the coverage you received (i.e. # articles, mentions, etc.), but also measure the total commenting activity, engagement, reach (both things like total unique visitors for all the sites/properties that wrote about the launch, and things like total twitter impressions achieved, etc.), sentiment, AND – very important – directly measure how all these articles helped achieve business goals on your web site (unique visitors, conversions, demo requests, etc.). So then you can tell the CMO, “we have been building relationships with the 50 most influential bloggers/writers on topic X and we got 30 blog posts/articles covering our product launch. These 30 articles had a total of 350 unique commenters and collectively have 1.2 million monthly unique visitors. Further, the articles sent 650 visitors who clicked through to our website directly from these articles and 12% of them signed up for a demo. Also, the articles were retweeted by 55 unique individuals resulting in 650,000 combined followers (impressions).” If you want to go further, you could put a numeric $$ value on an impression, a comment, a new web site visitor and a demo request and show an ROI. Or, you could wait and ultimately track direct sales that resulted from these demo requests. Yes, there is always additional intangible value as well that is hard to measure, but it is nice to have some hard metrics that prove in the value as well. I hope you find this info helpful (and sorry for such a long comment). Give us a shout if you want to talk further about it.

      • Marcel, Thanks so much for your response. This was, frankly, extremely helpful. Sorry for not responding to you as quickly as you responded to me! The more I look at R6, the more impressed I am.

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  • Alex

    Jason,

    I plan to review Radian6 and HubSpot shortly to compare. I'm interested in their capabilities to measure and track from initial mention to “lead” worth adding to SF.com. WordPress blog analytics and even Twitter (or Hootsuite type platforms) have pretty good measurement devices (hits, mentions, trackbacks, followers from month to month, etc.), but if I had one good dashboard with something that read: Of the 3,356 xxxxxxx, 2 became leads, 1 converted to a sale, that would be ideal, even if sales added a prospect outside of knowing about the social media conversation that drove them to call in the first place. In other words, if sales or lead management were to add a name to Salesforce.com, and it closes in 9 months, can I track back to the initial conversation I had with the prospect on Twitter or Facebook or Linkedin to show its value?

    Does any tool do this?

    • I think HubSpot is probably going to serve your purposes better than
      the other monitoring services. They are more inbound marketing/lead
      generation tracking focused. Radian6 gives you, in essence, a PR
      measurement of what people are saying online, not how many come to
      your website, click your stuff, buy your stuff, etc. Good luck. Report
      back on what you find!

    • Hi Alex,
      Actually, Radian6 does have integration with web analytics and CRM systems. So, you can setup specific metrics you want to track on your web site (i.e. page views, visitors, conversations, lead forms, etc.) and we import those metrics and tie them to the social media conversations that referred them. So you can measure exactly how many visitors, whitepaper downloads, conversations, etc., came from any piece of social media content.

      Further, we also integrate into CRM systems and have a two-way pipe between them. So we can push conversations into the CRM system for a lead entered (for example), and tie their social profile (i.e. twitter account, blog URL, etc.) to the contact/account in your CRM system. So, yes, you can look at your closed sales and see when they first mentioned your brand, for instance.

      I hope this helps. Reach out if you want more details.
      Marcel, CEO Radian6
      twitter: @lebrun

    • HubSpot has some basic social media monitoring, but it is not meant to be a tool that a large brand or a consumer brand or a dedicated brand manager would use. The goal of HubSpot is to help you get more traffic leads and sales. Conversely, Radian6 and ScoutLabs were not built to compete with HubSpot.

      What HubSpot does do better than any other software I have seen is tie sources of traffic into reports on leads and sales form both social media and other sources (yes, my opinion is biased). Within seconds you can see how many leads a customers same from social media in aggregate or by social network, and compare social media to other sources like SEO, or paid campaigns. And all of this categorization and analysis is automatic.

      If you are a marketer or a small business owner and you want to grow your business by driving more traffic and leads while understanding which parts of marketing are working best for you, you should buy HubSpot. If later you decide you need more detailed tracking and analytics around the number of brand mentions, changes in that over time, and the sentiment of mentions, you should also buy Radian6 or ScoutLabs and use them alongside HubSpot.

      If you are a brand manager or product manager at a consumer company and care mostly about brand mentions, building brand, comparing your brand, then you should buy Radian6 or ScoutLabs and probably not buy HubSpot.

      – Mike Volpe, VP Mktg, HubSpot

  • I don't have blog posts to that effect but am scheduled to do some
    more investigations into several tools, including Sysomos, soon. Will
    report back.

  • Josh Reynolds

    Jason,
    Do you have any comparisons on Radian6 and Scout vs other SM Monitoring apps like Cymfony and sysomos? Sumaya Kazi, our Social Media person is a big fan of Sysomos.

  • Josh Reynolds

    Jason,
    Do you have any comparisons on Radian6 and Scout vs other SM Monitoring apps like Cymfony and sysomos? Sumaya Kazi, our Social Media person is a big fan of Sysomos.

    • I don't have blog posts to that effect but am scheduled to do some
      more investigations into several tools, including Sysomos, soon. Will
      report back.

  • Pingback: Verticportals » Latest development in social media tracking()

  • You are right… we have the feature in beta testing with a few users at the moment, gathering feedback, and we will enable it for all users soon, but I don't have a specific date yet.

  • ach8d

    Thank you Marcel. This is very helpful. So far I've been very impressed with the customer service and responsiveness from Radian 6, and glad this is on your radar. Any word on when we'll see sentiment? I know it is on your books for this fall at some point. thx

  • Yep… it is on the roadmap & coming soon. As you noted, we do currently provide UVPMs in the influencer data (that is unique monthly visitors for anyone reading who thinks it might be ultraviolet-absorbing particulate matter), and we will be adding it to the River of News as well… a popular request.

    In the interim, there is a back door method of doing it, but it is not as convenient as it will be once we add the metric to the RoN widget. If you are primarily interested in seeing posts with high UVPM, you can:
    – adjust the influencer EQ weightings by maximizing unique monthly visitors and minimizing the other metrics
    – then go to your influencer widget which will effectively sort all sources based on monthly uniques (and you can select “blogs only” if that is your main focus).
    – Now, if you want to open a River of News and see only posts with the highest monthly uniques, click on “View Posts” at the bottom of the influencer widget and you can choose to see a River of News with the top 10, 25, 50, 100, etc. sites based on monthly unique visitors.

    Does this help? Thanks for your feedback & rest assured your request is on its way.

    Cheers,
    Marcel

  • Great point on Radian6. Thanks for including it. I'm sure someone from there will see and either respond or add that to their list of potential improvements. Thanks again!

  • ach8d

    Thank you for this incredibly helpful post. I would love an update as you learn more about the updates offered from these tools and new tools on the market.
    My biggest issue with Radian 6 is that they do not include UVPMs within the blog data. So it's impossible to find out which posts are really significant, other than inbound links which is not always the best measurement. You can subscribe to get UVPMs, but these are only present in the “influencer” widget, not the “River of News.” So I can't sort through all the posts to find out which ones were on blogs of note. Any thoughts on this?

  • ach8d

    Thank you for this incredibly helpful post. I would love an update as you learn more about the updates offered from these tools and new tools on the market.
    My biggest issue with Radian 6 is that they do not include UVPMs within the blog data. So it's impossible to find out which posts are really significant, other than inbound links which is not always the best measurement. You can subscribe to get UVPMs, but these are only present in the “influencer” widget, not the “River of News.” So I can't sort through all the posts to find out which ones were on blogs of note. Any thoughts on this?

    • Great point on Radian6. Thanks for including it. I'm sure someone from there will see and either respond or add that to their list of potential improvements. Thanks again!

    • Yep… it is on the roadmap & coming soon. As you noted, we do currently provide UVPMs in the influencer data (that is unique monthly visitors for anyone reading who thinks it might be ultraviolet-absorbing particulate matter), and we will be adding it to the River of News as well… a popular request.

      In the interim, there is a back door method of doing it, but it is not as convenient as it will be once we add the metric to the RoN widget. If you are primarily interested in seeing posts with high UVPM, you can:
      – adjust the influencer EQ weightings by maximizing unique monthly visitors and minimizing the other metrics
      – then go to your influencer widget which will effectively sort all sources based on monthly uniques (and you can select “blogs only” if that is your main focus).
      – Now, if you want to open a River of News and see only posts with the highest monthly uniques, click on “View Posts” at the bottom of the influencer widget and you can choose to see a River of News with the top 10, 25, 50, 100, etc. sites based on monthly unique visitors.

      Does this help? Thanks for your feedback & rest assured your request is on its way.

      Cheers,
      Marcel

      • ach8d

        Thank you Marcel. This is very helpful. So far I've been very impressed with the customer service and responsiveness from Radian 6, and glad this is on your radar. Any word on when we'll see sentiment? I know it is on your books for this fall at some point. thx

        • You are right… we have the feature in beta testing with a few users at the moment, gathering feedback, and we will enable it for all users soon, but I don't have a specific date yet.

  • Pingback: Social Media Monitoring Tools In Action: Radian6 vs Alterian / Techrigy SM2 | On the Scene()

  • Chaz_R

    I agree that you should investigate them. My client, a global CPG company, started using Wool Labs/WebDig about 2 months ago. We had been using SM2 and Radian6. Now spending more and more time with the data I see why it was so attractive to them. They still use Radian6 for some small less important daily monitoring but turn to WebDig for the real insights. My agency is turning to WebDig now and recommending it to most of our clients. We view it as the next generation.

  • Thanks, Brandon. I'll put them on my list to investigate.

  • Brandon

    I used to use one of the companies named in your findings. Now I use
    Wool Labs and their product WebDig. It's all about the data not just a slick interface.

  • Brandon

    I used to use one of the companies named in your findings. Now I use
    Wool Labs and their product WebDig. It's all about the data not just a slick interface.

    • Thanks, Brandon. I'll put them on my list to investigate.

      • Chaz_R

        I agree that you should investigate them. My client, a global CPG company, started using Wool Labs/WebDig about 2 months ago. We had been using SM2 and Radian6. Now spending more and more time with the data I see why it was so attractive to them. They still use Radian6 for some small less important daily monitoring but turn to WebDig for the real insights. My agency is turning to WebDig now and recommending it to most of our clients. We view it as the next generation.

  • Brandon

    I used to use one of the companies named in your findings. Now I use
    Wool Labs and their product WebDig. It's all about the data not just a slick interface.

  • Brandon

    I used to use one of the companies named in your findings. Now I use
    Wool Labs and their product WebDig. It's all about the data not just a slick interface.

  • That's really great feedback to hear Tyler. Thanks for sharing it.

  • Still testing, but Radian6 is very good for our needs.

  • dave5501

    Which one did you end up liking the best? Thanks for all the great info!!

  • dave5501

    Which one did you end up liking the best? Thanks for all the great info!!

  • huangqin
  • Pingback: PR Newswire Enters Social Media Monitoring Race | Social Media Explorer()

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

  • 10sGuy

    Thanks for the comparison. I spoke with Radian6 this morning and was told that sentiment analysis on a per-sentence basis (as opposed to per-comment) would be released in July '09. They also have non-profit pricing that is 50% less than their standard pricing. I work for an non-profit academic medical center, so this puts pricing on relatively equal footing with Scout Labs. However, I will be demoing ScoutLabs and Techrigy as well.

    • dave5501

      Which one did you end up liking the best? Thanks for all the great info!!

      • Still testing, but Radian6 is very good for our needs.

        • That's really great feedback to hear Tyler. Thanks for sharing it.

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Bob Floogerman

    It's all about targeting, first, before you can monitor! I've been reading a bunch of articles about monitoring and analytics of this stuff, and it's all wonderful, but everyone seems to have gotten sidetracked from how to kick off a campaign to begin with. Does anyone know about any tools for planning your campaign? Like, I know what my demographics are, but don't know which sites to target for consumer engagement. The only one I'm aware of just launched, and it's at http://planner.combustivemedia.com. Are there others?

  • Pingback: Change Brand Perception With Social Media Monitoring | Social Media and Interactive Marketing Blog()

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

  • Jason,

    Thanks for the insight and education about Radian6 and ScoutLabs. If you're interested, we'd like to give you a demo of Syosmos' MAP and Heartbeat products, which officially launch week.

    MAP is a robust, full-featured social media analytics tools aimed to meet the needs of companies with multiple clients that want deep insight and intelligence about what's happening, while Heartbeat is a cost-effective monitoring and measurement tool that plays in the same market as Radian6 and ScoutLabs.

    Mark
    Director of Communications
    Sysomos
    mark@sysomos.com

    • Hey Mark. Just emailed you back. I'll be happy to take a look! Thanks!

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Cool. Yeah, I saw something about the PR News offering. I will be
    talking with Sysomos next week and glad to offer my input in helping
    with a review.

    Jason Cronkhite
    Interactive Web Strategist
    210.259.3242 (m)
    jason.cronkhite (skype)
    @jasoncronkhite (twitter)
    Blog: http://www.jasoncronkhite.com

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

  • Hey Jason,

    A big thanks to you for this post. I know how hard you worked on it and the detail is greatly valued. I meant to comment previously to weigh but got pulled away.

    Well, I'm wondering if based on your knowledge of the two products you might consider breaking down others in a benchmark review for those of us trying to make decisions and recommendations. I just commented to Frederic over at RWW ( http://www.readwriteweb.com/cgi-bin/mt/mt-tb.cg… ) about doing a comparison to include Sysomos who just launched their products. Heck, I'd be happy to do a collaborative review with you to help others needing to make similar decisions on these products.

    Let me know what you think.

    Cheers,
    Jason

    • Thanks Jason. I've actually got something from Sysomos in my que to look at. As soon as I get time, I will. There's also a new product offering out from PR Newswire I'll be taking a look at soon. Thanks for the suggestions.

      • Cool. Yeah, I saw something about the PR News offering. I will be
        talking with Sysomos next week and glad to offer my input in helping
        with a review.

        Jason Cronkhite
        Interactive Web Strategist
        210.259.3242 (m)
        jason.cronkhite (skype)
        @jasoncronkhite (twitter)
        Blog: http://www.jasoncronkhite.com

  • Pingback: Monitorer/écouter les médias sociaux: peut-on prédire le futur ? | CiTiZeN L. aka Laurent Francois()

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

  • Great article. Do you know anything about Techrigy and, if so, how does it stack up?

    • Thanks David. I'm in the midst of reviewing Techrigy and will give it a full run down soon. It is pretty solid at first glance, though. Thanks!

  • RT @SebastianJ: Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://is.gd/sUo8 #socialmedia

    This comment was originally posted on Twitter

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://is.gd/sUo8 #socialmedia

    This comment was originally posted on Twitter

  • Reading: Social Media Monitoring: Radian6 vs. Scout Labs http://bit.ly/eMBjF @JasonFalls

    This comment was originally posted on Twitter

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Puja Madan

    Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Puja Madan

    Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Puja Madan

    Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Puja Madan

    Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Puja Madan

    Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Puja Madan

    Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

  • Puja Madan

    Thanks a lot for this review Jason. The detailed comparison has been extremely useful. I'm looking forward to checking out Scout Labs after this…

    I'm currently using Techrigy's SM2 – would love to hear your thoughts about it!

    • I”m reviewing Techrigy soon. Connie Bensen from their team got me hooked up with a login as soon as this one was posted. I'll let you know. So far, it has some strong points.

  • Great comparison review – Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://tinyurl.com/d7aqsh from: @JasonFalls

    This comment was originally posted on Twitter

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

  • Wow! What a useful post this is! You've done a good job of comparing these two tools for sure. I've only used Radian6, but based on the points you've written about it which I can relate to many of them and it's likely that I would have some of the same experience with Scout Labs as well. You painted a nice picture.

    What crazy value has been added to the comments of this post as well! So many useful points of information and new applications recommended to go and explore.

    On a side note one thing I really am liking about what I see with these different applications is that they are all able to take many similar approaches, but some unique ones as well that really make their services unique and different.

    • Thanks, Malcolm. We try to provide value. It seems we've hit our mark this time. We very much appreciate you reading and coming back!

  • Pingback: Social Media Monitoring Match : Tim Heckhausen()

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://tinyurl.com/d7aqsh from: @JasonFalls

    This comment was originally posted on Twitter

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://tinyurl.com/d7aqsh from: @JasonFalls

    This comment was originally posted on Twitter

  • Great article comparing two higher-end social media monitoring tools: Scout Labs & Radian 6. http://bit.ly/43hjjc I’d never seen the former

    This comment was originally posted on Twitter

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs: http://twurl.nl/ec0ni0

    This comment was originally posted on Twitter

  • Pingback: The Future of Social Media Monitoring()

  • Solid blog posting w/great analysis comparing Scout Labs & Radian6 care of @jasonfalls : http://bit.ly/jpXtT

    This comment was originally posted on Twitter

  • Marshall,

    Great discussion you’ve got going on here.

    Indeed, we’re in an emerging industry that’s rapidly evolving, and we’re continually tweaking and improving our platform based on the feedback we get from users. Anna, I’d echo Mike’s sentiments and say that we can do a great deal of what you’re asking (and the stuff we can’t is on the horizon), so I’d be happy to get you a fresh look anytime, and welcome your detailed feedback (my email is below).

    At the speed of social communications, we’re focusing hard on not just delivering data, but providing ways to integrate that data with other business functions and drive efficiency and insight for companies. It’s no longer a matter of whether or not you should be listening, but what you do with all of the information you collect to build your business.

    Thanks for continuing the discussion!

    Cheers,
    Amber Naslund
    Director of Community | Radian6
    @AmberCadabra
    amber.naslund@radian6.com

    This comment was originally posted on ReadWriteWeb

  • Pretty thorough analysis of Radian6 vs. Scout Labs. Worth a look if you use or are considering either: http://bit.ly/1KsBd0

    This comment was originally posted on Twitter

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Herb,
    Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

    As for you needs
    -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
    -Topic/Theme Clouds (We do them all day)
    -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
    -Sharability (We have the ability to share data via RSS)

    I agree this space is becoming the wild west and it's getting more interesting every day.

    Jim

  • Anna,

    While I will agree with you that no one provider has built the absolute perfect solution – yet, the one thing I have never heard is any of our TruCast clients call us to complain about junk data in their accounts. In fact, there isn’t anything in your list of issues we can’t do, and I would argue most of our competitors would also disagree. Many firms do great work for clients in this emerging field every day.

    Mike Spataro
    Visible Technologies

    This comment was originally posted on ReadWriteWeb

  • Marshall,

    What’s most surprising is that some companies have yet to realize the power of a single voice online. No matter who it is, one person can make/break/affect a brand significantly. While no monitoring solution is perfect, that is by no means an argument for not listening.

    Before Web 2.0 there were ways consumers could voice their concerns, dissatisfaction, etc. It was mostly done by letter or phone and the responses very often came back with coupons and/or other freebies.

    Web 2.0 allows companies/brands to engage and respond immediately, preventing a domino effect of brand negativity (as we most recently saw with Motrin). Web 2.0 also gives a louder voice and more power to the consumer. Web 2.0 does not give absolute power to consumers or brands, and we can be thankful for that, as it corrupts absolutely.

    Great post and I hope this starts some more meaty conversations!

    DW

    This comment was originally posted on ReadWriteWeb

  • Manpreet S

    Although I agree with the general direction of social media monitoring and its purpose, it’s still quite early in the game. In essence, the existing technologies are based on keyword-match type approaches and offer little over manual searches.

    The game changing apps will be the ones that can understand what is being said, infer things and take actions and notify accordingly. We still haven’t made much headway in that direction.

    I have also used the OpenCalais API and it’s far from being truly useful. The ‘entities’ are far from complete. There are small things missing. For example, case sensitivity breaks results in many cases.

    So, I’d say social media monitoring is probably an important part of the future but we have a long way to go.

    This comment was originally posted on ReadWriteWeb

  • Pingback: TechNewsGeek » The Future of Social Media Monitoring()

  • External monitoring of social media sites for business marketing or advertising purposes is pointless. Social media sites give a branded market the ability to present a specific look, an edge, to appear as forward-thinking, technology-literate, & adaptable. It does not at all give more marketability, just a more enhanced vision to a market – the ability to foresee change, & therefore, the ability to change with the scheme, or grow into the vision it has prescribed as a company-wide philosophy. All this is an internal PR strategy, & an external appearance of such strategy… gives the world a glimpse to a corporate maxim. A corporate marketing structure which includes social media, as it should, should very definitely keep control of all aspects of PR, including social media sites, which have the ability to be very damaging, if employees, or anyone within the corporate structure should speak out of turn; ie, not ‘for the company’ but come across as speaking ‘for the company’… So, an external monitoring service could very well be ‘amassing data’ incorrectly, in an attempt to place a brand, or decide whether a company or service is viable in today’s market, when in actuality, the company may well be suited to its market, but just getting bad press. The monitoring of a corporate release of information of any kind should always be an internal process, & include a plan for damage control dictated by the filtering of information from such external monitoring services.

    This comment was originally posted on ReadWriteWeb

  • I have worked at several agencies working to put together budding social media practices, and have been pitched by many of the social media monitoring tools. I totally buy the concept– the ability to "listen-in" on consumers in their native space. The challenge I find is that none of the offerings provide the total package. Some key things on my list:

    -Efficient filtering of queries (most important, and often very poorly done)
    -Sentiment analysis
    -Sentiment plus (point in time, trend over time, compared with competitor, overlay with another issue etc.)
    -Identification and targeting of influencers
    -Ranking of "influential" or popular posts
    -Comparison to competitive information
    -Identification of "themes" within the conversation
    -Easy, dynamic ability to chart and graph analysis of queries
    -Self-service set up of queries (not a week or more lead time with "Customer Service")
    – Backward trending (and not just for 30 days!)

    These are just a few of the things I look for. My biggest pet peeve is that most of these tools still return a high volume of JUNK that takes a long time to sift through to get to the golden nuggets.

    I have reviewed or used Radian6, Collective Intellect, BuzzMetrics, PropheSee, TruCast, and ScoutLabs, BuzzLogic and Radian6 among others. Many have some interesting functionality. I haven’t found one yet that is the total package.

    This comment was originally posted on ReadWriteWeb

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

    Regards,

    Marcel (@lebrun)
    Radian6

  • Pingback: The Future of Social Media Monitoring()

  • Some great idea Marshall! I’m hearing many from our customers too.

    Facebook is slowly opening up. We’re able to collect information that people have made public. The conversations in Facebook groups & LinkedIn Questions/Answers are interesting.

    The textual analysis of the content provides a lot of direction for brands beyond just joining the conversation.

    At Techrigy we’re excited to be a part of this quickly evolving space. Many thousands are using our Freemium version & we’re adding customers at an amazing rate. So I think that agencies & brands are definitely finding value.

    Connie
    Community Strategist, Techrigy
    @cbensen

    This comment was originally posted on ReadWriteWeb

  • RT @paulroetzer: Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://bit.ly/1KsBd0 Your opinion?

    This comment was originally posted on Twitter

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://bit.ly/1KsBd0

    This comment was originally posted on Twitter

  • Darren, thanks for that comment – that’s just the kind of customer testimonial we love to hear. That said, it’s a shame the state of the art commercially isn’t topping your hackery. Way to go with that hackery though!

    This comment was originally posted on ReadWriteWeb

  • @psubuzz What did you think of @radian6? Found this and thought of you: http://tinyurl.com/d7aqsh

    This comment was originally posted on Twitter

  • To be honest, this is a landscape that’s still pretty murky to me. I’ve tried Radian6 before, and am checking out Filtrbox at the moment, but haven’t been sufficiently convinced by either of them.

    When I compare them to free solutions (Google + Yahoo Pipes hackery + whatever), I just don’t perceive the value. And neither do my clients, among them a sizable PR agency.

    I can imagine that there’s value for brands who are so big that they can only measure activity in aggregate. But for now they’re priced too high for marginal additional value they offer.

    This comment was originally posted on ReadWriteWeb

  • Pingback: The Future of Social Media Monitoring - ComponentGear.com Feed - ComponentGear.com()

  • Do you think the value of what’s being said about brands online will diminish over time? The reason I ask is because I’ve been thinking recently about the backlash over Get Satisfaction and Yelp and the like where businesses are essentially forced into protecting their brands’ identity on hundreds of different places. The only option is to monitor obsessively and respond as they can. However, perhaps the noise will become so great – imagine a future where every customer grievance is aired on Twitter – that it simply ceases to be important anymore because no one is listening.

    This comment was originally posted on ReadWriteWeb

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

  • Patrick Blessing

    Jason, great write-up. I had heard briefly about SL but you really broke it down. Can't wait for the updates to Radian.

    • Thanks Patrick. I'm sure Radian6 will get on it. They always do.

  • Nice comparison of SM monitoring tools, Scout labs vs Radian6, via @JasonFalls: http://twurl.nl/okbix0

    This comment was originally posted on Twitter

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

  • herbsawyer

    Jason,

    Great write up. I've played with both (been playing with Radian6 for much longer) and here is my take.

    Scout Labs – I don't have as much experience with it…but it felt clunky and I didn't feel like I could cut the data in was that I would like. But they have sentiment…which every monitoring tool should have. For the price, if nothing else, you can make it work

    Radian6 – Where to begin…so much potential. Cutting the data once you know how is great, but I it needs more basic tool functionality. Like, copy/paste my data sets between widgets. And they need an automatic sentiment feature. And their pricing structure…with the new companies coming on the market and the pricing they offer, flat fee is just the way to go. Let me pull data and then sort/cut…not mess with topic search strings to get it “just right” in the first pull. The Comscore feature is nice, haven't really played with it much yet.

    Now, here are a couple other quick reviews I'll add

    Collective Intellect – for $200 a month I get sentiment and themes, with some simple data cuts. For the price…this seems like a nice compliment to Radian6. But with my budgets, might have to choose one or the other. For simple monitoring, this is winning with the budgets and sentiment alerts.

    Spiral16 – I think their sentiment monitoring is top notch. And they have the ability to build custom tools to help you cut the data. But I haven't worked with them on that yet. Their visual tool…I don't need it that fancy, just show me where the connections are. Their prices are coming in line. I have them on the evaluation table.

    SM2 – This has interesting potential. Want to work with them on a project. But the site process data/thinks, so it can be hiccupy to work with. If I could mash Radian6 and SM2 together, I think they would have a really interesting social media monitoring baby.

    — having said all that, here is what I'm missing for monitoring tools

    Sentiment – ok, not truly missing from the tools, but some of them don't have it. It's a must (lookin at you Radian6).

    Monitor and mine specific data sets – While yes I want to monitor the entire social sphere, I want to upload an opml file and just monitor what that set says about my brand. What are all the automotive blogs saying about a specific brand? (yes, I work on a car account).

    Topic/theme clouds – help me see what things are being said more often. Yes, different products have tag clouds. But I need some refinement capabilities on those clouds. What themes are bubbling up (yes, Collective Intellect does this…but I want it everywhere)

    Author/Audience data – I want to know 'who' is saying it. I want to know 'who' is reading it. I bounce between finding a post and quantcast on daily basis (yes, I know quantcast has its issues…but its a close directional thing to use). Who is reading it is as important as who is writing it. 70% of social sphere are readers not creators.

    Sharability – not just alerts, let me set up streams (RSS feeds) out of the monitoring. I have other data that this monitoring data needs to match up to. And I want to be able to feed people “stuff” from the monitoring data. Something like google reader tagging and sharing.

    Yahoo pipes – this just blows me away. I want this packaged. I don't know enough about pipes, but my gut likes what it sees

    Hope this thoughts help…I think we are about 6 months away from having a really killer app come into the monitoring space.

    • Hey Herb – great to hear from you & thanks so much for taking the time to articulate your thoughts/needs in this comment. These are duly noted!! We add new features every 4-6 weeks driven from feedback (plus a few cool innovations we try to drive) and, yes, this stuff is all in the works. I will reach out for a quick call too, just to go a bit deeper & bounce off you some of the ways we are tackling these to see what you think.

      Regards,

      Marcel (@lebrun)
      Radian6

    • Herb,
      Great points that you made there. Per my email we should chat soon I have some new stuff to show you that will make your “social media monitoring baby”.

      As for you needs
      -Mine data sets (We just added that feature this week.) If you have a set of blogs/sites to look at we can search for you data within it.
      -Topic/Theme Clouds (We do them all day)
      -Author/Audience Data (We have the author data and with a little bit of work we can expose the audience data)
      -Sharability (We have the ability to share data via RSS)

      I agree this space is becoming the wild west and it's getting more interesting every day.

      Jim

    • Awesome adds here Herb. Thanks for sharing the information with the community. I've had a fair amount of experience with Collective Intellect as well. I wasn't aware they had a pricing option that inexpensive, though. Good to know. Thanks again!

  • Social Explorer Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://tinyurl.com/d7t5ey

    This comment was originally posted on Twitter

  • Social Media Monitoring Comparison: Scout Labs vs. Radian6 http://ff.im/-27VXC

    This comment was originally posted on Twitter

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • I want to switch myself to Web2.0 Application Development, i was searching some stuff about Web2.0, Social Media, Social networking and Blogs, by passing Google Search i came acroos your website which has excellent resources of Web2.0 and e-Marketing and i decided to share some informaton and resources with my http://www.exploremyblog.com

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs [Social Media Explorer] – http://sn.im/fx3g5 (RT @JDEbberly)

    This comment was originally posted on Twitter

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs [Social Media Explorer] – http://sn.im/fx3g5

    This comment was originally posted on Twitter

  • Characteristically insightful comparo of @Radian6 and @ScoutLabs from @JasonFalls: http://bit.ly/vnTwu

    This comment was originally posted on Twitter

  • Seen this yet? Comprehensive, blow-by-blow breakdown of @radian6 v ScoutLabs courtesy of @jasonfalls http://bit.ly/1KsBd0

    This comment was originally posted on Twitter

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

  • metapede

    It's worth mentioning that with Scout Labs, you don't have to completely trust the automatic sentiment scoring their tool does. You can manually change the sentiment score for any post you believe it got wrong.

    It's also worth noting that even when sentiment scoring is done only by college-educated people with business experience (i.e. without any machine scoring), they will disagree about 15% of the time. Scout Labs claims – based on pretty extensive testing – that their machine scoring agrees with people 75% of the time.

    They have a pretty extensive blog post about it here:

    http://www.scoutlabs.com/2009/02/26/how-does-se

    • Absolutely right, Metapede. Thank you for making sure that point was made. Sorry for having overlooked it.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Thanks Margaret,

    I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

    Thanks for your help in understanding it as well.

  • Missed this great monitoring comparison yesterday: http://tinyurl.com/d6ve32 Nice job @jasonfalls (via @dbarrowcliff)

    This comment was originally posted on Twitter

  • Radian6 vs. Scout Labs http://bit.ly/1KsBd0

    This comment was originally posted on Twitter

  • What we like on the Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs: Jason Falls.. http://tinyurl.com/d7t5ey

    This comment was originally posted on Twitter

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

  • Great post, Jason. I have the highest respect for both of those companies and it's nice to see that they are both able to offer top-notch tools to the marketplace. Excellent comparison piece.

    As you may know, Lexalytics offers automated sentiment analysis and we are always willing to discuss the pros and cons with anyone who has questions. I think as volume increases (and this goes back to the actual size of your company, as you mentioned), it is nice to have an automated system that can help you in the process. We have always believed humans can not be taken out of that equation.

    Nice work!
    Christine Sierra
    @christinelexa

    • Thanks for the comment Christine. I am not very familiar with Lexalytics. Send me some information! jason – at – jasonfalls.com. Thanks for chiming in.

  • Social Media Monitoring Comparison: Scout Labs vs. Radian6 | Social Media Explorer http://tinyurl.com/d7aqsh

    This comment was originally posted on Twitter

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://tinyurl.com/d7aqsh from: @JasonFalls

    This comment was originally posted on Twitter

  • Re: Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://ff.im/-25LzU

    This comment was originally posted on Twitter

  • Jason Falls on Radian6 versus Scout Labs (brand monitoring comparison study): http://bit.ly/1KsBd0

    This comment was originally posted on Twitter

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

  • Jason,

    Great comparison post. Our communications department tried a week's demo with Radian6 just last week and I found the setup to be just as you stated. The ease of use and intuitive tool sets were remarkable. I am interested in Scout Labs and will probably reach out to them soon leading into next year's budget. Thanks for sharing.

    – @vedo

    • As always, Richie, you are most welcome. Thanks for the comments on Radian6. Be sure to let us know what you think about Scout Labs when you get a chance to test drive.

  • RT @curtmoss: Reading: “Social Media Monitoring Comparison: Scout Labs vs. Radian6″ by @JasonFalls ( http://tinyurl.com/d7aqsh )

    This comment was originally posted on Twitter

  • Reading: Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://tinyurl.com/d7t5ey

    This comment was originally posted on Twitter

  • RT @mpdotcom. Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://cli.gs/1sAmPg [nice review by @jasonfalls]

    This comment was originally posted on Twitter

  • @jasonfalls -nice work- Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://cli.gs/1sAmPg (thorough…)

    This comment was originally posted on Twitter

  • RT @MiaD: Liked “Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs” http://ff.im/-25AHo

    This comment was originally posted on Twitter

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://cli.gs/1sAmPg (thorough…)

    This comment was originally posted on Twitter

  • Social Media Monitoring Comparison: Scout Labs vs. Radian6 … http://cli.gs/35paBj

    This comment was originally posted on Twitter

  • Liked “Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs” http://ff.im/-25AHo

    This comment was originally posted on Twitter

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

    • Thanks Margaret,

      I'm sure several folks will come check you out based on the free trial. Good work and good luck with improving the tool. I have no doubt it will get a lot better fast.

      Thanks for your help in understanding it as well.

  • Jason, thank you so much for such a fair and thorough write up. Our product roadmap is absolutely driven by our users, so we are really happy to get feedback from power users like yourself and your readers especially. Let me just note that we are actively working to improve our crawl list, which we do through human review and user submitted source recommendations, and that we offer free 30 day trials of our product to all. Any of your readers who wants to recreate the experiment is welcome to use Scout Labs to do so! Just email us at info at scoutlabs.com or tweet us and we'll get you set up right away.

  • Social Media Monitoring Comparison: Scout Labs vs. Radian6 … http://bit.ly/uF5WS

    This comment was originally posted on Twitter

  • Reading: “Social Media Monitoring Comparison: Scout Labs vs. Radian6″ by @JasonFalls ( http://tinyurl.com/d7aqsh )

    This comment was originally posted on Twitter

  • Social Media Monitoring Comparison: Scout Labs vs. Radian6 http://ow.ly/2IZr #socialmedia

    This comment was originally posted on Twitter

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

    Good work, my friend. Keep it up.

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

  • Thanks for the reviews Jason. Lots of in-depth information!

    I'd like to offer Techrigy SM2 when you're ready for your next match.
    We have some differentiators:
    – in-depth analytics & charting
    – ability to categorize information (many prefer the ability to subdivide their data)
    – historical data back to Oct 07 (and full ability to compare across that period)
    – automated sentiment
    – geo-mapping of the metadata
    – 20,000 search results for $600/mo

    Thanks for all the great info that you provide here on your blog!

    Connie
    Community Strategist, Techrigy
    @cbensen

    (oh dear! I just saw your comment while writing this… I'm very sorry for that experience. Let's talk… )

    • Connie – I've just emailed you and will be happy to dive into Techrigy. I've wanted to for some time (long before you came along there) and am anxious to see it in action. As you know, I'll report back here to the readers as well. Thanks!

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

  • Hi Jason,
    Wow – you work hard on your posts!! Thanks for the time & effort you put into this. As always, I really appreciate hearing your impressions of the product – both the features you like and the features that you would like to see added.

    Over the past 2 years, we have introduced new functionality every 6 weeks or so and we will continue at this pace in the future so we love to get all the ideas & feedback that we can to help guide the roadmap. This is a great help.

    Regards,
    Marcel
    CEO, Radian6

    • Thank you, Marcel, for continuing to be a leader in this space. The competition among the social media monitoring firms only makes the products each of you churn out better, which ultimately serves the companies and clients you all have better. And I love the fact that folks like you, Connie below, and the others I'm sure will chime in are actually practicing your tool's service and participating in the conversations.

      Good work, my friend. Keep it up.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

    I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

    Thanks for the feedback.

  • Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs http://ff.im/-25hRq

    This comment was originally posted on Twitter

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

  • Jason – thanks for the review of the two tools. I had only briefly heard of Scout Labs so your review was helpful. I think it might be interesting to do a similar side-by-side with Techrigy, as it is one I've often been asked about by clients (if my experience is a proxy for anything that is) often.

    I agree with your feelings about the workflow and influencer tools with R6. They are simply incredible tools. Maybe it is just me, but I would almost prefer scoring sentiment manually, even if a database offered the ability to do it for me. Is it time consuming? Yeah. However, the systems that score sentiment automatically have been traditionally unreliable (though seemingly getting better). Whether you're a consultant or client, you'll know better than any automated system if a story is positive, negative or neutral. Never mind the ability to factor in key messaging, source, etc… into that analysis of tone.

    Thanks for the quality content. I enjoy reading your blog.

    • Thanks Chuck. Good to offer up something folks find useful. I'll try once again to look into Techrigy. The only time I've tried, they have declined to let me see the tool. If I can't see it, I can't review it.

      I agree that automated sentiment scoring systems are not wholly reliable and I always recommend manual checks. But those go a lot faster in Scout Labs and you always have the ability to change or remove posts in both tools reviewed here. I'm excited Radian6 is adding the feature and found Scout Labs version to be pretty good with a limited amount of information.

      Thanks for the feedback.

  • SMExplorer: Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs: Ever since I reported on th.. http://tinyurl.com/d7t5ey

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