Exploring the World of Social Media from the Inside Out

The Future of Successful Business Means Scaling Empathy – Part 2 – Apply to Customer Touch Points

by Adam Helweh |

In part two of a three-part series on scaling empathy, Adam Helweh discusses finding the consumer touch points where empathy takes place.

About the Author

Adam Helweh

Adam is CEO of Secret Sushi Creative Inc, a strategic design, digital and social media marketing agency. He specializes in the convergence of design and technology to provide businesses with more intelligent and interactive ways to connect with customers and grow. His clients have included Edelman, Broadcom, Stanford Federal Credit Union, the Thomas Keller Restaurant Group, Bunchball and others. He's also the co-host of the "SoLoMo Show", a weekly digital marketing podcast, and he has shared the stage with professionals from companies including Facebook, Virgin Airlines, Paypal, Dell and 24 Hour Fitness.