customer service
by Nichole Kelly">Nichole Kelly
November 17, 2011
Do you still have people in your company who are scared of letting employees tweet? Is social media still viewed as a “risky” venture? Are you terrified of what an employee might say on a...read more
by Jason Falls">Jason Falls
October 15, 2011
Editor’s Note: This is a guest post from Matt Polsky, the Social Media Manager as well as the Reputation Manager for Veterans United and VA Mortgage Center. The rise of social media and content creation...read more
by Jason Falls">Jason Falls
October 10, 2011
Editor’s Note: This is a guest post from Kevin Magee, Director of Sales at Expion, a client of Social Media Explorer. Social Compliance. Funny how the combination of those two words – social and compliance –...read more
by Eric Brown">Eric Brown
September 27, 2011
As a business owner, do you care what people think about your business and the decisions you make? More specifically, do you care what your customers think? Perhaps the short answer is, “yes,” however is...read more
by Ike Pigott">Ike Pigott
June 17, 2011
I recently tuned out for a family vacation. My adventures away from the emails, Tweets, posts, check-ins and electronic banter that makes up our typical social media world proved quite productive for both me and,...read more
by Ilana Rabinowitz">Ilana Rabinowitz |
June 15, 2011
by Blake Cohen |
May 17, 2011
by Adam Helweh">Adam Helweh |
March 18, 2011
by Heather Rast">Heather Rast |
February 11, 2011