by Jason Falls">Jason Falls
January 29, 2013
Many ratings and reviews sites filter positive reviews and/or charge businesses to ensure they are posted. While it seems unethical, the good-and-bad isn't so clear cut. But there may be a better way to handle businesses and their reviews.
by Heather Rast">Heather Rast
February 11, 2011
There’s little question customer satisfaction and loyalty are inextricably intertwined. In our value-conscious, post-recession world, maintaining good relationships with existing customers is a business imperative for companies which hope to hold a measure of protection...read more
by Jason Falls">Jason Falls |
August 19, 2008
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