social media research
by Jason Falls">Jason Falls
April 29, 2010
New research released today by Edison Research and Arbitron tracking three years of data and surveys related to Twitter use further solidifies the notion that the social media world is far different from reality. “Twitter...read more
by Jason Falls">Jason Falls
November 10, 2009
Last month, Social Media Explorer’s first report, Customer Twervice: Exploring Best Practices and Case Studies In Customer Service Efforts Using Twitter, gave us a look at how many brands are turning to social media for...read more
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